Global Digital Commerce Director

Blu Digital; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

Blu Digital is seeking a Director of Digital Commerce to lead its global digital commerce function and own the end-to-end customer journey, reporting at senior leadership level. You will define the digital commerce vision, strategy and roadmap, translating customer needs and business objectives into measurable growth in revenue and satisfaction.

You will champion a data-led approach, oversee the platform and supporting infrastructure, and drive personalisation, testing and the adoption of

Qualifications

• Extensive senior digital commerce leadership experience.
• Proven track record owning online commerce or journeys at scale.
• Strong platform and analytics expertise.
• Commercial and budget management capability.
• Ability to lead effectively within a complex, global organisation while championing inclusion, integrity, sustainability and customer experience.
• Strong Digital Product experience.
• Experience in luxury or high-price products/services.

Responsibilities

• Lead the digital commerce function and own the end-to-end customer journey.
• Define the digital commerce vision, strategy and roadmap to drive growth.
• Own the full digital conversion funnel, optimise the online experience and journey.
• Champion a data-led approach, using analytics and performance reporting to shape investments.
• Oversee the digital platform, ensuring reliability, scalability and integration across the tech ecosystem.
• Drive personalisation, testing, experimentation and adoption of emerging technologies.
• Build, coach and develop a high-performing Digital Commerce team; collaborate with Marketing, Commercial, Product and Technology.

Job description

Blu Digital is seeking a Director of Digital Commerce to lead its global digital commerce function and own the end-to-end customer journey, reporting at senior leadership level. You will define the digital commerce vision, strategy and roadmap, translating customer needs and business objectives into measurable growth in revenue and satisfaction.

You will champion a data-led approach, oversee the platform and supporting infrastructure, and drive personalisation, testing and the adoption of