Global Data Protection Operations Lead

Clyde & Co; Birmingham; On-site; GBP 70,000 - 100,000; Full time

Job summary

Clyde & Co is seeking a senior data protection professional to lead the firm’s global operational response to DSARs and privacy complaints arising from client matters.

Working with the Head of Data Protection, you will supervise Analysts and support staff, manage triage, response strategy, QA and risk assessment, and drive a scalable global operating model across APAC, MEA and Europe.

Qualifications

• At least five years’ experience in data privacy and data protection compliance.
• Significant experience leading the operational management of data subject rights requests, privacy complaints and related disputes.
• Strong knowledge of data protection and privacy law, with the ability to apply legal and regulatory requirements to complex operational matters.
• Demonstrable experience supervising review teams and making defensible decisions on scope, exemptions, privilege, confidentiality, disclosure and risk.
• Hands-on approach including document review, case management and training when required.

Responsibilities

• Lead the end-to-end management of data subject rights requests, privacy complaints and related disputes.
• Oversee triage, response strategy, quality assurance and risk assessment.
• Develop and implement a scalable global operating model for rights requests and complaints across APAC, MEA and Europe.
• Review and approve final response packs and communications; maintain audit trails.
• Identify automation opportunities and drive process improvements.

Skills

Data privacy

DSAR management

Regulatory compliance

Leadership

Job description

Clyde & Co is seeking a senior data protection professional to lead the firm’s global operational response to DSARs and privacy complaints arising from client matters.

Working with the Head of Data Protection, you will supervise Analysts and support staff, manage triage, response strategy, QA and risk assessment, and drive a scalable global operating model across APAC, MEA and Europe.