Global Customs Commercial Manager

DSV; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A logistics company in Manchester seeks to hire a Business Development Manager to enhance their customs brokerage services. The role involves identifying new business opportunities, developing strategic plans for target accounts, and fostering client relationships. The ideal candidate will have significant experience in customs management and excellent communication skills. Attractive benefits include a competitive salary and various employee wellness programs.

Benefits

Competitive Salary Package

Enhanced Annual Leave Entitlement

Salary Sacrifice Car Scheme

WeCare App for wellbeing support

LifeWorks App for cashback and discounts

Life Insurance

Qualifications

• Proven ability to design and execute growth strategies.
• Significant experience in customs management.
• Strong capability in analysing customs brokerage trends.

Responsibilities

• Identify and pursue new customs business opportunities.
• Define target accounts and establish strategies to secure them.
• Develop a go-to-market approach and value proposition for customs services.

Skills

Business development

Market analysis

Customs management

Communication skills

Negotiation skills

Job description

Responsibilities

• Identify and pursue new customs business opportunities in collaboration with vertical commercial sales teams, global operational teams and through own initiatives.
• Define target accounts and establish strategies to secure them.
• Analyse the domestic customs brokerage market, mapping relevant verticals, customers, and industry trends.
• Assess market trends and opportunities, translating these into new customs approaches.
• Reconcile new approaches against existing product designs and responses.
• Focus on technical and commercial product development.
• Develop a go-to-market approach and value proposition for the customs services standalone product.
• Support country customs teams to establish standalone products and teams.
• Increase connectivity with customers, suppliers, internal partners, and customs authorities.
• Establish strong relationships with clients' financial decision-makers as their single point of contact for all lines of business.
• Manage client relationships by conducting visits to understand their cross-border trade requirements.
• Serve as the first point of contact for the commercial customs organization, including Key Account and Field Sales, regarding customs brokerage-related opportunities.
• Support commercial team strategy with MARCOM approach both internally and externally including: Internal SharePoint, External website, Webinars both customer and internal including lead generation and Newsletters.

Qualifications

• Proven ability to design and execute growth strategies, identify target accounts, and secure new business across international and domestic markets.
• Strong capability in analysing customs brokerage trends, mapping verticals, and translating insights into actionable product and commercial strategies.
• Significant experience in customs management.
• Experience and participation with trade associations, embassies, customs authorities, and other government organisations.
• Experience with digital tools and technologies to enhance connectivity and automation.
• Excellent commercial acumen, communication, and negotiation skills.

Benefits

• Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company.
• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars.
• Salary Sacrifice Cycle Scheme.
• WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
• LifeWorks app for access to cashback and discounts on high street and online brands.
• Life Insurance and which includes access to expert probate support.
• Eyecare Voucher Scheme.