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Global Commercial Finance Manager – HSBC Account
Real Estate Management Services EMEA
ROLE AND RESPONSIBILITIES
The Global Commercial FM will be responsible for successful delivery of financial processes to support delivery of client contract commercials. Working closely with the client and account leadership to provide financial governance and action oriented financial insights to drive value to both JLL and the client. The right candidate must have the ability to establish and maintain stakeholder relationships, both internally within JLL and externally with the client.
MAJOR RESPONSIBILITIES
Contract Management
- Provides clear direction and commercial advice to the account team and regional commercial leads.
- Drives processes to support global objectives and goals and motivates others to achieve them.
- Support Global Change Control Process, including support & maintenance of process and supporting IT software.
- Review of Change Control Notices (CCN) for compliance with managed service agreement (MSA) and data accuracy.
- Delivery of Financial KPI measurement method.
- Contribute to MSA changes and updates.
Service Delivery Spend – Reporting, Budget and Forecast
- Ensure on time delivery of accurate and Month End Results with appropriate commentary across Client Reporting.
- Management of the Global Client Budgeting and Forecasting and Year End process with the regional finance teams.
- Create financial templates to review and bridge the consolidation of country level budgets/forecasts.
- Manage JLL contribution to Client’s Quarterly Budgeting and Forecasting Process including future strategy modelling inclusions, Regional submission co-ordination and quality control reviews.
- Support Small Projects leadership team with financial input and management of annual pricing process.
- Maintain thorough understanding of client’s accounting structure and associated systems and translating knowledge to ensure smooth and consistent flow of financial data.
- Drive performance against financial KPIs including Budget overspend, Financial Compliance and delivery of insights.
Stakeholder and Team Management
- Financial strategic partner for Global and Regional leadership teams.
- Proactively develop and manage both external and internal client relationships ensuring that the expected financial services are delivered across region consistent with the contractual scope of services.
- Actively encourage an environment that supports teamwork, functional integration, financial transparency, co-operation & performance excellence across the account.
- Financial strategic partner for key global suppliers.
- Line Management of Commercial Senior Finance Analyst
Management of Commercial models
- Customer service orientated, a primary liaison with the client’s global RES commercial and Finance teams
- Detailed understanding of the MSA commercials with a broader appreciation of all aspects of the contract
- Develop financial modelling & analysis supporting the senior leadership team
- Read pricing support for global scope or service changes.
Project work
- Key contributor in the development of new analysis, BI and financial management tools to drive efficiency and innovation within the account.
CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA
Ideal Experience
- In a finance commercial role for 5 years or greater with a proven track record of performance at a senior level
- Qualified Accountant
- Remote management of a geographically and culturally diverse team
Critical Competencies for Success
Technical Competence
- Ability to draw coherent input from a variety of functional units to compile concise financial information.
- Demonstrated experience with client reporting including preparation of straight forward executive summaries
Quest for Excellence
- Has an eye for detail, while not losing sight of the larger picture
- Goal-oriented, able to focus on meeting all performance targets
Problem Solving & Strategic Thinking
- Capacity to deal with ambiguity and solve complex problems effectively
- Analytical, proven ability to solve problems using an objective approach
- Proven ability to employ holistic approaches and look towards long term solutions
Project Management & Organizational Skills
- Excellent planning & organizational skills to prioritize work and meet global and regional deadlines
- Team player and flexible, focused on the best outcome for all.
Other Personal Characteristics
- Demonstrates ability to build and retain key stakeholder relationships – able to interact across all media, including face to face with external clients at regional and global levels
- Clear communicator for teams in region and global – presentation skills and possesses strong verbal & written communication skills; also an active listener
- Self-motivated and a positive “can-do” attitude.
- Proactive and flexible – able to adapt to rapidly changing situations
- Proven ability to initiate and follow through with improvement initiatives
- Exhibits honesty, trustworthiness and high standards of personal integrity
- Challenging colleagues, supporting an open culture for new ideas and willing to challenge status quo
- Ability to recognize when and who to escalation issues
Location
UK - London
KEY STAKEHOLDERS
Account and Client Leadership at regional and global levels
REPORTING TO
Global Finance Director
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0) 20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page. I want to work for JLL.
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