Job Description
Change starts with the right leadership.
Since 2010, our mission has remained unchanged: accelerate the adoption and everyday use of reusable products.
The Opportunity
Chilly's is at a pivotal moment of change, and we are looking for a Global Commercial Director to drive the next stage of our journey. Working directly with our Founders, CEO and as a member of our Leadership team, you'll take the reins of key commercial relationships and spearhead our market and distribution growth plans. This role is for someone who thrives on challenging the status quo and driving meaningful change.
Job Requirements
You'll Need to Bring
- Commercial leadership experience with a proven track record in global growth
- Experience being accountable for both B2B and B2C revenue targets
- International wholesale experience and an established global network
- Experience working with product brands that have successfully scaled and diversified
- A proven ability to lead, develop, and energise teams
- A history of delivering scalable and sustainable sales strategies
- Deep knowledge of performance reporting and financial processes
- Excitement about growth opportunities, grounded by our mission to challenge single-use culture
Job Responsibilities
What You'll Be Driving
- Building and leading a high-performing team that shares our disruptive vision—coaching them to exceed standards, not just meet them
- Maximising our current distribution channels while identifying global opportunities that others miss
- Collaborating with our Marketing and Product teams to execute flawless activation programs that drive commercial success
- Developing and implementing wholesale retail and corporate co-branding B2B strategies that align with our ambitious vision
- Leading key external stakeholder relationships through your established global network
- Ensuring exceptional customer experiences across all touchpoints
- Staying ahead of market trends to provide strategic direction for both B2C and B2B growth
Job Benefits & Further Details
- Based in London with hybrid working (Mon, Wed, Thu in our canalside Hackney studio; Tue, Fri from home)
- Flexible hours, summer early finishes, festive days off and your birthday off
- Full healthcare, wellbeing platforms, and all core benefits
- A culture celebrating music, art and fashion—volunteer with our charity partners or work at Glastonbury with us
- Passionate, purpose-led, and proudly independent
- On a mission to accelerate reusables worldwide
The Chilly's Approach
At Chilly’s we’re united by values that drive our distinctive way of working:
- Lead the Change — We never settle. We disrupt and set new standards.
- Less but Better — We focus on what matters, with the courage to say no to what doesn't.
- Ambitiously Collaborate — We champion each other's growth and create an inclusive culture.
- Find a Way — We work with conviction and pace, bringing creativity and science together.
- Consumer Obsessed — Our consumers are the heroes. We're here to serve, understand, and deliver.