Global Claims Transformation Leader

ryansg; Greater London; On-site; GBP 100,000 - 160,000; Full time

Job summary

Ryan Specialty Underwriting Managers (RSUM) is seeking a senior claims governance leader to drive a centralized, scalable international claims function across RSUMI. You will partner with leadership, build data and reporting capabilities, and oversee governance, controls, and independent decision‑making for complex international portfolios.

You will collaborate with MGUs, carriers, TPAs, and internal teams to align underwriting strategy with claims governance and portfolio performance, while

Qualifications

• Senior claims leadership experience in international or multi‑jurisdictional settings.
• Experience with delegated authority, MGA/MGU, or carrier environments.
• Ability to use claims data, MI, and metrics to drive decisions.

Responsibilities

• Establish governance with quality standards and independent, outcome‑neutral decisions across RSUMI.
• Develop dashboards and reporting to monitor claims performance and reserve adequacy.
• Centralize claims handling and advocacy practices across international MGUs.
• Develop RSUMI operating model including data and reporting capabilities.
• Define business cases to support transformation, governance, and improvements across RSUMI.
• Serve as escalation point for large or complex international claims and portfolio issues.

Skills

Governance mindset

Risk control

Data-led

Executive communication

Matrix leadership

Transformation

Job description

Ryan Specialty Underwriting Managers (RSUM) is seeking a senior claims governance leader to drive a centralized, scalable international claims function across RSUMI. You will partner with leadership, build data and reporting capabilities, and oversee governance, controls, and independent decision‑making for complex international portfolios.

You will collaborate with MGUs, carriers, TPAs, and internal teams to align underwriting strategy with claims governance and portfolio performance, while