Global Claims Practice Leader - Energy Transition

TN United Kingdom; London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Global Claims Practice Leader for Energy Transition in London. This pivotal role involves monitoring complex claims, promoting best practices, and collaborating with diverse teams to drive innovation in claims handling. Candidates should possess significant expertise in Energy Transition claims, with a strong focus on customer service and compliance. The position offers a hybrid working model, allowing flexibility while engaging with a dynamic claims community. If you are results-oriented and passionate about making a difference in the insurance landscape, this opportunity is for you.

Qualifications

• Significant experience in handling complex claims in Energy Transition.
• Knowledge of multi-jurisdictional insurance law and regulations.

Responsibilities

• Monitor large and complex losses in Energy Transition, ensuring compliance.
• Collaborate with regional teams on Energy Transition claims.

Skills

Claims Management

Energy Transition Knowledge

Customer Service

Communication Skills

Analytical Skills

Multi-jurisdictional Insurance Law

Education

Degree in Business or Law

Professional Certification in Insurance

Job description

Social network you want to login/join with:

Global Claims Practice Leader - Energy Transition, London

Client:

AXA Group

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

ef457b3d393c

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

United Kingdom or Germany

At AXA XL we solve today’s complex risks to drive tomorrow’s innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyse deeper. Dream bigger.

Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. We focus on excellence and fostering a culture of continuous improvement, collaboration, customer service, and colleague development. We build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.

As Global Claims Practice Leader, you will work closely with the Energy Transition, GCUO, and Underwriting teams, and fellow Practice Leaders, playing a pivotal role on complex claims and analyzing the wider portfolio for trends and lessons learned.

You will be part of the Claims Practice Community, sharing insights across products and geographies, and working with key stakeholders including local Underwriting Managers for Energy Transition, the Actuarial team, and Claims Management.

You will be based preferably in the UK or Germany, with a hybrid working model combining remote and office work.

DISCOVER your opportunity

Responsibilities include:

• Monitoring a portfolio of large and complex losses in Energy Transition, promoting best practices and ensuring compliance with protocols, providing insights into risks and trends.
• Serving as a technical expert for regional teams handling Energy Transition claims, collaborating on large losses, and monitoring the portfolio for trends.
• Ensuring claims handling compliance with the Large Loss Framework, leading review meetings, and driving reserve accuracy.
• Acting as a key stakeholder and strategic partner to Energy Transition leads, providing reporting and analysis of large claims and emerging trends.
• Collaborating on processes related to coverage, investigation, evaluation, reserving, and resolution of claims.
• Creating and leading an Energy Transition Claims community to share knowledge and facilitate training.
• Building and maintaining an external network of Experts to support claims globally.
• Assessing high severity claims, developing strategies, and working with stakeholders on complex issues.
• Providing post-loss analysis, guidance, and feedback to support underwriting and reserving teams.
• Developing Claims Lessons Learned, Data, and Trends analysis for stakeholders.

You will report to the Global Claims Practice Leader, Property Construction & Energy.

We seek candidates with:

• Significant claims experience in Energy Transition (solar, wind, bioenergy, etc.), handling complex claims, with product-specific expertise and knowledge of litigation and regulations.
• Knowledge of multi-jurisdictional insurance law and claim regulations.
• Market knowledge of the Americas, UK & Lloyds, APAC, and Europe markets.
• High dedication to customer service, professionalism, and diplomacy.
• Ability to develop relationships with claims handlers, managers, insureds, brokers, underwriters, and legal counsel, including virtual team collaboration.
• Supportive attitude towards colleagues and emerging talent.
• Excellent verbal and written communication, presentation, and influencing skills.
• Proactive, results-oriented approach with the ability to prioritize and work efficiently in a fast-paced environment.
• Willingness to learn and improve technical skills continuously.
• Fluency in English, with additional European languages like French or German being desirable.

FIND your future

AXA XL, part of AXA, specializes in complex risks and offers innovative risk solutions. We combine capital efficiency, data insights, technology, and talented teams to serve clients across various lines of business. We are committed to diversity and flexible working arrangements. Let’s discuss how we can make flexibility work for you.