Global Benefits Senior Manager

The Boston Consulting Group GmbH; Greater London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player seeks a Global Benefits Senior Manager to drive health and income protection programs across diverse regions. This pivotal role involves strategic leadership in benefits management, ensuring compliance and sustainability in complex markets. The ideal candidate will leverage extensive experience in insurance plan design and vendor negotiation, while collaborating with cross-functional teams to enhance employee outcomes. Join a forward-thinking organization that values innovation and cultural fluency, and make a meaningful impact on global benefits strategies.

Qualifications

• 7+ years in regional benefits management or global consulting.
• Strong analytical skills with health and disability claims data.

Responsibilities

• Lead design of insurance programs across EMESA markets.
• Advise HR and Finance on insurance-related matters.

Skills

Benefits Management

Insurance Plan Design

Vendor Negotiation

Data Analysis

Stakeholder Advisory

Digital Platform Experience

Cultural Fluency

Communication Skills

Education

Bachelor's Degree

Master's Degree (Preferred)

Tools

MyBenefits Portal

Job description

Locations: Canary Wharf | Lisbon

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The Global Benefits Senior Manager will be a key driver of BCG’s health, life, and income protection programs across EMESA (Europe, Middle East, Africa & South America). Acting as a technical insurance expert and trusted advisor to regional HR, Finance and other stakeholders, you will help shape resilient, forward-looking benefits plans that align with BCG’s duty of care and business priorities. You’ll ensure programs across health, life, disability, and business travel insurance remain compliant, sustainable, and strategically impactful in markets facing complex regulatory and cost dynamics.

This role reports to the Global Benefits Insurance Director and supports strategic initiatives within the Global Benefits Centre of Expertise (COE), which is at the forefront of thought leadership and leveraging AI to drive innovation and benefits industry transformation.

Key Responsibilities

Strategic & Technical Leadership

• Lead the review and design of insurance programs across Healthcare, Life, Disability, and Business Travel in EMESA markets.
• Advise on policy wording, premium structures, contract negotiations, and insurer capabilities.
• Partner with Finance and HR to balance cost optimization with EVP

Stakeholder Advisory

• Serve as a go-to advisor to local and regional HR and Finance teams for all insurance-related matters.
• Translate complex benefits insurance and claims data into actionable insights to support leadership decision-making and renewals.
• Foster close collaboration with insurers and brokers to uphold BCG’s standards for plan integrity and financial sustainability.

Digital-First Enablement

• Partner with the MyBenefits portal enablement team to ensure the platform supports localized delivery of benefits information and engagement strategies.
• Be an influencer for digital simplification and user-centric design while recognising regional nuances in benefits literacy and access.

Data-Driven Claims Management

• Leverage medical and disability claims experience to monitor trends, guide plan design, and support renewals.
• Use data to inform risk mitigation and prevention strategies, especially for high-cost conditions like MSK, Mental Health and cancer.
• Collaborate with vendors to improve reporting transparency, and support targeted interventions. .

Governance & Compliance

• Ensure compliance with local statutory and regulatory frameworks in EMESA markets.
• Identify opportunities to streamline benefits administration and embed stewardship principles aligned with BCG’s EVP.

What You'll Bring

• 7+ years of experience in regional benefits management or global benefits consulting, preferably with exposure to Middle Eastern and Latin American markets.
• Proven track record in benefits insurance plan design, renewal management, and vendor negotiation.
• Strong analytical and storytelling skills using health and disability claims data.
• Experience working with digital platforms to support benefits delivery and engagement.
• Proficiency in Spanish, Portuguese, or Italian would be a plus.
• Extensive knowledge of group healthcare, life assurance, disability, and related benefits programs (including BTA, Short-Term Disability [STD], and AD&D) and the insurance markets that support these offerings.
• Proven expertise in plan design, policy wording, contract negotiation, and vendor management across benefits programs in the EMESA region.
• Advanced analytical and critical thinking skills to evaluate insurance contracts, leverage insured claims data , and develop actionable insights that enhance benefits offerings.
• Proven ability to influence and advise senior stakeholders, including HR and Finance, on complex benefits matters.
• Experience delivering insight-led recommendations that improve cost control and employee outcomes.
• Clear communicator and collaborator across diverse teams, with cultural fluency in working across European, Middle Eastern, African and South American markets.
• Proficient in developing trust-based relationships across matrixed global teams.

Who You'll Work With

As a key member of the Global Benefits Centre of Expertise, you will collaborate with:

• Global, regional, and local HR teams to ensure alignment on strategy and implementation.
• External brokers and vendors to negotiate terms and manage relationships.
• The Global Benefits COE Leadership Team on strategic initiatives and projects.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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