Global BD & Operations Leader (Hybrid)

Civil Aviation Authority; Guildford; Hybrid; GBP 85.000 - 96.000; Vollzeit

Zusammenfassung

CAA International (CAAi) in the United Kingdom is recruiting a Head of Business Development and Operations to lead the commercial growth and international development of CAAi's portfolio. Reporting to the Managing Director, you will own strategic market growth, partnerships and revenue generation across consultancy, training, e-examinations and digital services.

You will manage a large international pipeline, direct major bids and negotiations, and build lasting relationships with aviation

Qualifikationen

• Proven track record of securing and growing international business within aviation, consultancy, professional services, technology-enabled services or other regulated sectors.
• Significant business development and commercial leadership experience, including ownership of major sales pipelines and revenue growth targets.
• Outstanding communication, influencing and presentation skills with credibility at Director General, Chief Executive and Ministerial level.
• Strong commercial acumen including bid leadership, proposal development, contract negotiation and strategic account management.
• Experience creating strategic partnerships, consortium arrangements and international delivery alliances.
• Exceptional relationship management skills across government, regulatory and commercial environments.
• Ability to lead, inspire and develop high-performing multidisciplinary teams.
• Experience developing and executing growth strategies, business plans and market expansion initiatives.
• Experience overseeing complex projects, programmes or service portfolios.
• IT literacy covering the full range of business and project management applications.
• Sound understanding of quality management and continuous improvement methodologies.
• Able to communicate effectively with government, industry and staff at all levels.
• Educated to degree level in a commercial, technical or relevant discipline, or able to demonstrate an equivalent combination of professional experience, leadership achievement and commercial expertise.
• Additional language capability would be advantageous.

Aufgaben

• Lead delivery of the Business Development Pillar of the CAAi Strategy, translating strategic objectives into measurable business plans, growth initiatives and commercial outcomes.
• Own a substantial commercial pipeline, including opportunity identification, qualification, forecasting, conversion and account growth.
• Ensure robust business development, client relationship and pipeline management information is maintained, providing accurate forecasting, performance insights and timely reporting to support Executive Team decision-making, financial planning, Board oversight and Parent Company governance requirements.
• Lead market analysis, customer insight and competitor intelligence activities to identify emerging opportunities, inform investment priorities and strengthen CAAi's competitive position.
• Develop and secure strategic relationships with aviation authorities, governments, international organisations, development agencies and industry stakeholders worldwide.
• Lead major bids, proposals, commercial negotiations and contract awards to secure profitable new business opportunities.
• Deliver annual revenue, profitability and growth targets across consultancy, training, e-examinations, digital services and technical advisory offerings.
• Build strategic partnerships, consortium arrangements and delivery networks that strengthen CAAi's market position and international reach.
• Lead and develop the Business Development, Marketing & Communications and New Products functions, ensuring alignment between market opportunities, customer engagement, brand positioning and service innovation.
• Identify and develop emerging market opportunities, new service offerings and innovative commercial solutions that strengthen future pipeline growth and support delivery of CAAi's strategic business plan objectives.
• Represent CAAi internationally at conferences, industry events and high-level stakeholder engagements, strengthening relationships and enhancing awareness of CAAi's expertise and services.
• Where required to support operational delivery, oversee major projects and programmes, ensuring delivery quality, commercial performance, customer satisfaction and positive aviation outcomes.
• Manage resources, business risks and operational performance across the portfolio.
• Lead and develop high-performing internal and external multidisciplinary teams, creating a customer-focused and commercially driven culture.
• Work collaboratively with Executive Team colleagues and Heads of Function to identify, develop and convert opportunities, recognising that business development, client engagement and operational excellence are shared responsibilities across CAAi.
• Contribute to CAAi strategy through Executive Committee participation, business planning, financial planning and organisational decision-making.

Jobbeschreibung

CAA International (CAAi) in the United Kingdom is recruiting a Head of Business Development and Operations to lead the commercial growth and international development of CAAi's portfolio. Reporting to the Managing Director, you will own strategic market growth, partnerships and revenue generation across consultancy, training, e-examinations and digital services.

You will manage a large international pipeline, direct major bids and negotiations, and build lasting relationships with aviation