Global Air Freight Logistics Specialist

Artemis Clarke Ltd

Dover

On-site

GBP 21,000 - 30,000

Full time

14 days+

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Benefits offered by this job

30 days holiday

Pension

On-site parking

Perkbox discount platform

Life insurance

Staff parking

Company uniform provided

Supportive team

Job summary

Artemis Clarke Ltd in Whitfield, Dover is seeking committed workers to join their busy coordination team. You will plan and manage time-critical logistics across Europe and worldwide, focusing on air freight, air charter and on-board courier solutions.

The role is office-based with 9-hour rotational day shifts (07:00-16:00, 08:00-17:00, 09:00-18:00 or 10:00-19:00, Monday to Friday). Training will be provided and benefits include 30 days holiday, pension, on-site parking, Perkbox, life insurance

Qualifications

IT skills required.
Excellent communication and organisation skills.
Air logistics experience desirable.
Additional languages advantageous.

Responsibilities

Offer bespoke solutions to clients, best fitting their needs.
Liaise with international air freight agents, airline operators and brokers to agree transport costs and ensure the best possible solutions are sourced to fit clients’ requirements.
Create AWB documents and cargo manifests.
Arrange collection of VAT and duty where required.
Ensure compliance in-line with AEO standards, including worldwide customs formalities.
Provide pre-alerts to customs agents and clients, including the supervision of T1 creation and document closure.
Understand shipping incoterms.
Utilise must ride and standard air freight rates at the correct time.
Understand all risks involved with each shipment and mitigating that risk.
Calculate air freight rates, including understanding chargeable weight conversions.
Monitor the progression of transports advising the client at agreed milestones, and ensuring the transports are running to schedule.
Escalate any delays in transport to the Team Leader.
Understand the core competencies when arranging air charter, air freight and on-board courier solutions.
Ensure non-conformances are raised and elevate as per ISO 9001.
Ensure bespoke transport management system is correctly monitored and fully updated when required.
Answer incoming calls professionally and deal with any enquiries quickly.