Global Account Manager

Publicis Groupe; London, Newcastle-under-Lyme; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading communications company is seeking a Global Account Manager to manage diverse tasks across various departments. The role requires strong organisational and client service skills, with a focus on leading projects and maintaining high-quality work. The ideal candidate will thrive in a hybrid working environment, collaborating with global teams to drive integrated solutions.

Qualifications

• Exceptional organisational skills for managing multiple tasks.
• Proven capability in project leadership aligned with client objectives.

Responsibilities

• Lead and contribute to projects with global clients.
• Ensure connectivity between all teams in Publicis.

Skills

Organisational Skills

Client Service Skills

Attention to Detail

Time Management

Interpersonal Skills

Education

Experience in Media

Tools

PowerPoint

Job description

Company Description

OVERVIEWPublicis Groupe is one of the world’s largest communications holding companies, present in over 110 countries and employing about 100,000 professionals. The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.

HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLDOur clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity, 3. Smart Media, and 4. Direct Relationships) via our suite of world-class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we’ve invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build, and orchestrate end-to-end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, but we are also able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resources and knowledge for any need, any time, in any market.

THE SPIRIT OF VIVA LA DIFFERENCEViva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world.

Job Description

THE ROLE

We are seeking a dynamic and experienced Global Account Manager to join our team. This is a multi-faceted role that requires an individual capable of managing diverse tasks and responsibilities across various agency departments including strategy, local market coordination, analytics/data, partnerships, digital campaign hub, and operations. The ability to juggle multiple projects effectively is critical, as is leading initiatives while working closely with a large media agency and a major global business partner.

Day-to-day tasks involve:

• Meeting with global clients & internal teams to lead and contribute to projects and workstreams
• Input and coordination of workshops with key clients and internal teams
• Building relationships with internal and external stakeholders, keeping up to date with latest trends and opportunities
• Working with the team to produce standardized documents and processes for global media implementation and seamless ways of working

Global team core remit:

• Be a key client contact
• Drive all global direction and be the core decision-maker for processes
• Prioritize and manage briefs between teams
• Ensure connectivity between all teams in Publicis
• Maintain high-quality work
• Share best practices and demonstrate leadership

#LI-NH1

Responsibilities

• Have an enthusiastic and collaborative mindset and approach
• Be inquisitive, with a desire to question, learn, and acquire new skills
• Have great client service skills and experience
• Pay meticulous attention to detail, ensuring high quality in all deliverables
• Be proactive and anticipate client needs to drive integrated solutions
• Manage workload effectively through time management and prioritization

Qualifications

• Exceptional organizational skills, capable of prioritizing and managing multiple tasks seamlessly
• Exceptional PowerPoint skills for crafting compelling presentations
• Confidence and experience leading calls and presentations to clients and internal teams
• Excellent interpersonal skills for dealing with stakeholders at all levels
• Proven project leadership capabilities, ensuring alignment with client objectives and organizational goals
• Strong experience in media within a global business context
• Ability to inspire and lead multidisciplinary teams, managing projects and resources for exceptional results
• Understanding of media finance and commercial processes

Advantageous Skills:

• Understanding of global media reporting and analytics
• People management experience is favorable

Additional Information

Publicis Groupe operates a hybrid working pattern with full-time employees being office-based three days during the working week. We support all candidates and are committed to a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments, or medical conditions) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our Employee Action Groups (EAGs).