Global Account Manager

ACS Business Performance Ltd; England; On-site; GBP 50,000 - 80,000; Full time

Job summary

A leading company in virtual healthcare seeks a Global Account Manager to enhance relationships with international insurers and corporate clients. This role encompasses all aspects of account management, focusing on service delivery and strategic growth in complex environments. Ideal candidates will possess strong communication skills and experience in managing significant international accounts, while navigating multifaceted client needs.

Qualifications

• Proven experience in global account management or client-facing roles.
• Solid understanding of international healthcare or insurance dynamics.
• Skilled at managing large, complex accounts.

Responsibilities

• Own relationship management, service delivery, and account growth.
• Drive account growth through identifying upsell opportunities.
• Manage contract discussions and ensure alignment with SLAs.

Skills

Communication Skills

Commercial Acumen

Relationship Management

Data Literacy

Presentation Skills

Job description

We're hiring a Global Account Manager to join a high–performing team at the forefront of virtual healthcare. This role is ideal for someone who thrives in managing strategic, high–value relationships across international markets–particularly with global insurers or multinational corporates.

As the key point of contact for a portfolio of large international private medical insurers (IPMI) and corporate clients, you'll take full ownership of relationship management, service delivery, and account growth. You'll work closely with cross–functional internal teams to ensure smooth onboarding, performance tracking, contract renewals, and delivery of top–tier virtual healthcare services.

This is a client–facing role that requires strong commercial acumen, outstanding communication skills, and the ability to navigate complex client needs across multiple geographies. You'll need to be confident managing contract discussions, solving issues proactively, and delivering strategic account plans backed by data and insights.

You'll also play a vital role in driving account growth by identifying upsell opportunities, presenting market and product developments, and ensuring the client experience aligns with SLAs and commercial commitments.

What we're looking for:

• Proven experience in global account management or client–facing roles–ideally within virtual health, insurance, or related sectors.
• Solid understanding of international healthcare or insurance dynamics.
• Skilled at managing large, complex accounts and navigating matrixed client organizations.
• Strong presentation, communication, and reporting skills.
• Data–literate, organised, and comfortable balancing multiple priorities.

ACS are recruiting for a Global Account Manager. If you feel that you have the skills and experience required in this advertisement to be a Global Account Managersubmit your CV including an outline of your experience as a Global Account Manager. It is always a good idea to include a covering letter outlining your experience as a Global Account Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Global Account Managerrole you desire.