Glasgow Life Attendant ( Mitchell Library )(Part Time)

Glasgow Life; Glasgow; On-site; GBP 23,000 - 28,000; Part time

Job summary

Join Glasgow Life as a Glasgow Life Attendant within the Mitchell Library, facilitating operations and providing exceptional customer service. Enjoy competitive benefits, flexible hours, and an integral role in community engagement. Positions are available on a part-time, permanent basis with opportunities for professional development in a diverse work environment.

Benefits

30 days holiday allowance plus public holidays

Membership of the Local Government Pension Scheme

Discounted Glasgow Club membership

Option to buy extra annual leave

Qualifications

• Good general education indicating an ability to learn.
• Excellent customer service and hosting skills.
• Good interpersonal and communication skills.

Responsibilities

• Support operations of the Mitchell Library as part of the team.
• Work alongside the Assistant Venue Manager.
• Engage with library patrons and manage activities.

Skills

Interpersonal skills

Communication skills

Customer service skills

Organisational ability

Teamwork

Education

Good general education

Job description

Location: Mitchell Library 201 North Street Glasgow, G3 7DN

Salary: £23,864.22 per year pro rata

Contract Type: Permanent

Position Type: Part Time

Hours: 21 hours per week

Job Description

Glasgow Life is looking for a Glasgow Life Attendant to join us on a 21hrs part time permanent contract. As a Glasgow Life Attendant, you will be joining our in-demand Mitchell Library venue management team. You will be part of a dedicated team which supports the operations of the Mitchell Library.

More about our Libraries and Communities teams

As a Glasgow Life Attendant, you’ll be joining our Glasgow Life Libraries and Communities service. The service includes Glasgow’s 32 community libraries, the Mitchell Library, school libraries, community facilities, and services for early years, children and families, adult learning, inclusion and employability, and wellbeing, youth and community development. Libraries provide a cultural and creative place for all ages. They offer a place to read for pleasure and purpose, and collections which support literacy development. Glasgow's Libraries also have e-lending, author talks, book groups and festivals. People can access special collections as well as archives and family/local history. Libraries are also an important place where the digitally excluded can get online and access a range of resources. Community venues allow people to take part in a variety of cultural and sporting activities and also offer a range of learning and support services across the city. Our libraries and community facilities play a vital role in local communities and provide a wide range of programmes and activities.

About Glasgow Life

Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We stage world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.

The role

As a Glasgow Life Attendant, you’ll be an integral part of the Mitchell Library venue management team. Reporting to the Assistant Venue Manager and working alongside an established team. Hours of work, Monday-Friday between the hours of 07.00am - 20:20pm and late evening depending on programming.

The candidate

If you’re interested in joining us as a Glasgow Life Attendant, you’ll need:

• A good general education indicating an ability to learn

• Good interpersonal and communication skills

• Excellent customer service and hosting skills

• Organisational ability

• Able to work as part of a team and with minimum supervision

You can read the full person specification for this role under the ‘Job Attachments’ section.

The Mitchell Library has great links to public transport and parking nearby.

We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.

Important Dates: Closing date 29th June 2025 and interviews are provisionally scheduled for week commencing 14th July 2025

Benefits at Glasgow Life

• 30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year
• Membership of the Local Government Pension Scheme
• Discounted Glasgow Club membership and money off in our museum shops and online store
• Option to buy extra annual leave
• And much more!

Diversity matters at Glasgow Life

We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer

Application Packs

The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone [phone]. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.

Further Information

Please note that Glasgow Life, as an ALEO to Glasgow City Council, is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see