Glasgow Life Attendant - 4 Posts - GLA13777

Glasgow Life; Glasgow; On-site; GBP 20,000 - 25,000; Full time

Job summary

Glasgow Life is seeking Glasgow Life Attendants to join their Libraries and Communities Team on a full-time permanent contract. The role involves maintaining high cleanliness standards, customer interaction, and flexibility in working shifts across various community venues. This position plays a pivotal role in enhancing the community experience through vibrant cultural and educational services.

Benefits

30 days holiday allowance plus 6.5 public holidays

Membership of the Local Government Pension Scheme

Discounted Glasgow Club membership

Option to buy extra annual leave

Cycle-to-work scheme

Qualifications

• Ability to work shifts, including evenings and weekends.
• Skills in customer service and manual handling.
• Organised, articulate, and literate.

Responsibilities

• Maintaining community venues to high cleanliness standards.
• Interacting with customers and key stakeholders.
• Preparing facilities, cleaning, and setting up equipment.

Skills

Customer service skills

Organised

Ability to work with minimum supervision

Manual handling

Lifting and setting up equipment

Job description

Job Description

Glasgow Life is looking for Glasgow Life Attendants to join us on a full time 35 hours per week permanent contract. As a Glasgow Life Attendant, you will be joining our in-demand Libraries and Communities Team. You will be part of a dedicated team which supports the operation of community centres across the city.

More about our Libraries and Communities teams
As a Glasgow Life Attendant, you'll be joining our Glasgow Life Libraries and Communities service. The service includes Glasgow's 32 community libraries, the Mitchell Library, school libraries, community facilities, and services for early years, children and families, adult learning, inclusion and employability, and wellbeing, youth and community development. Libraries provide a cultural and creative place for all ages. They offer a place to read for pleasure and purpose, and collections which support literacy development. Glasgow's Libraries also have e-lending, author talks, book groups and festivals. People can access special collections as well as archives and family/local history. Libraries are also an important place where the digitally excluded can get online and access a range of resources. Community venues allow people to take part in a variety of cultural and sporting activities and offer a range of learning and support services across the city. Our libraries and community facilities play a vital role in local communities and provide a wide range of programmes and activities.

About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city's visitor economy. We stage world-class events, conferences and festivals which enhance Glasgow's international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.

The role
As a Glasgow Life Attendant, you'll be an integral part of the team by maintaining community venues to high levels of cleanliness and housekeeping, interacting with customers and key stakeholders using our facilities, providing a welcoming, safe and secure environment. The role requires facility preparation, cleaning, setting up and dismantling of equipment (e.g. tables and chairs), cash handling and customer service. Reporting to a Community Services Supervisor and working alongside an established team.

The candidate
If you're interested in joining us as a Glasgow Life Attendant, you'll need:
The ability to work with minimum supervision
Manual handling, lifting and setting up equipment
Customer service skills
Organised, articulate and literate
Ability to work shifts, late / evening and weekends

You can read the full person specification for this role under the Job Attachments' section.
Our city-wide contracts mean you will be flexible to work in any of our locations.

This role is working 5 days over Monday to Sunday, on a flexible shift pattern of early shifts and evening shifts, and involves lone working.

We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we'd love to hear from you.

Important Dates: Closing date 22nd of June 2025 and interviews are provisionally scheduled for week commencing 30th June 2025.

Benefits at Glasgow Life

• 30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year
• Membership of the Local Government Pension Scheme
• Discounted Glasgow Club membership and money off in our museum shops and online store
• Option to buy extra annual leave
• Cycle-to-work scheme
• And much more!

Diversity matters at Glasgow Life

We're determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We're a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer

Application Packs

The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone [phone]. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.

Further Information

Please note that Glasgow Life, as an ALEO to Glasgow City Council, is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see

https://www.glasgow.gov.uk/jobevaluation for more information.

For further information about working for us please refer to our website https://www.glasgowlife.org.uk/work-with-us