GIS Consultant and Trainer. Job in Farnborough Education & Training Jobs

IDOX plc; Farnborough; On-site; GBP 35,000 - 55,000; Full time

Job summary

IDOX plc seeks a GIS Trainer and Consultant responsible for delivering and designing GIS training courses as well as providing consultancy to clients. The ideal candidate will have a strong background in GIS, excellent communication skills, and a customer-focused approach, enhancing technical knowledge across various sectors. You will collaborate with cross-functional teams to drive the effectiveness of training programs and ensure customer satisfaction.

Qualifications

• 2+ years of experience in a GIS technical role.
• Familiarity with designing and delivering technical training.
• Experience supporting GIS users and troubleshooting problems.

Responsibilities

• Delivery of GIS training courses both virtually and in-person.
• Engage with clients to understand training requirements.
• Provide technical support to GIS users.

Skills

Geospatial processing

Technical training design

Excellent communication

Customer focus

Education

Bachelor's degree in geography, biology, environmental science or related field

Tools

ESRI

QGIS

PostgreSQL/PostGIS

SQL Server

Job description

About the role

We are looking for a GIS Trainer and Consultant to join our team.

In the role you will be responsible for the successful delivery of our suite of GIS training courses as well as supporting a wide range of technical consultancy for internal and external customers.

You will work cross-functionally with the development, product, marketing, sales, operations, and service desk teams, as well as taking an active role in designing and delivering the training programme.

You will also be able to work with internal and external customers to understand their business requirements supporting their translation into technical requirements and then support their technical delivery.

As the role requires delivery of both virtual and in-person training courses, occasional travel to our Talgarth and Farnborough training suites and to customer sites will be required.

Key Responsibilities:

You will be responsible for:

• Successful delivery of Idox's suite of GIS training course, both virtually and in-person (where required)
• Contribute to the successful design and promotion of GIS training courses
• Engaging with customers to turn enquiries into training course bookings
• Work with clients to understand their requirements, develop and deliver bespoke training courses
• Providing technical support and advice to GIS users
• Involvement in planning the strategic direction of the GIS training programme
• Communicating effectively with clients and project team members
• Take business requirements and translate them into technical requirements
• Process and analyse a range of complex geospatial data
• Solve problems to create novel solutions and deliver best value
• Undertake essential record-keeping and financial administration around training and projects
• Write publication quality reports
• Help instil and adopt a culture of excellence

To be successful, you should bring:

• Bachelor's degree in geography, biology, environmental science or a related field OR equivalent work-based experience
• 2+ years of experience in a GIS technical role
• Familiarity with designing and delivering technical training
• Knowledge and experience of key GIS applications including ESRI and QGIS
• Experience in supporting GIS users and troubleshooting technical problems
• Strong geospatial processing, modelling and analysis skills
• The ability to find novel solutions to existing and emerging problems
• Excellent communication skills, including experience communicating technical solutions to non-technical audiences
• The ability to present information to audiences in a confident and professional manner
• Experience working in a customer focused environment
• Ability to work cross-functionally with clients/stakeholders/teams

Additional desirable qualities

• Knowledge and experience of a range of proprietary and open-source GIS applications and database platforms, including MapInfo, Cadcorp, PostgreSQL/ PostGIS and SQL Server
• Management and maintenance of websites, including using Content Management Systems
• Experience managing project budgets, billing and revenue management
• Knowledge of ecology, biology, environmental science or a related field
• Experience of manipulating, processing and analysing large geospatial datasets

About Idox

Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments.

Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more.

We employ around 660 staff in the UK and worldwide, including Europe, North America and Asia, so some travel to meet colleagues may be required.

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