GFIE- 456-Associate Business Services Practice Manager - Blackpool & Leeds

Going Forward into Employment; Lancashire; On-site; GBP 33,000; Full time

Job summary

A governmental services department is seeking an Associate Business Services Practice Manager to provide administrative support and organize events for community members. Candidates should possess strong people skills, proficiency in MS Office, and excellent time management. This role is full-time for a fixed term of 12 months, with a salary of £32,137. Apply by submitting an Expression of Interest and CV by the closing date of 8 October 2025.

Qualifications

• Strong communication skills to interact with community members.
• Working knowledge of MS Office packages.
• Desirable knowledge of updating and editing SharePoint.
• Ability to manage multiple tasks and deadlines.
• Eagerness to learn and grow.

Responsibilities

• Provide administrative support to the team.
• Organize conferences and events.
• Maintain data to support planning.
• Support the engagement strategy through content gathering.

Skills

People skills

MS Office proficiency

Time management

SharePoint knowledge

Willingness to learn

Tools

MS Word

MS Outlook

MS Excel

MS PowerPoint

Job description

Overview

This role at The Department for Work and Pensions (DWP) is available to people who served in the Armed Forces, OR be in your resettlement period and due to leave the Armed Forces within a reasonable time frame OR Military Spouse/Partner: Your current partner must still be serving OR was discharged within the last 12 months.

We want you to join us, learn new skills and bring your experience to our organisation. We believe that everyone has the potential to make a difference, and we want to ensure that all our staff are equipped with the knowledge and skills to do so. As part of your employment, you will have access to a range of learning and development, and a buddy who can help you to understand the Civil Service and enable you to make the most of the opportunities it offers.

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. We are the UK’s biggest public service department and administer the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers.

Organisation & Job Details

• Organisation: The Department for Work and Pensions (DWP)
• Job Title: Associate Business Services Practice Manager
• Job Grade: Executive Officer
• Positions available: 1
• Salary: £32,137
• Location: Blackpool or Leeds
• Contract Length: 12 Months
• Hours: Typically 37 hours (full time); part time hours can be considered

About the job

The Business Services Practice Support Team supports around 380 members of our community through delivery of 3 core workstreams: community and engagement, capability and capacity.

We are a small team of 5 people and we work together to organise conferences and events, arrange sessions to help people learn and gain new skills, support our people with personal and professional development through coaching and mentoring, help recruit the right people with the right skills into Business Services Practice roles and lead on various outreach, early talent and capability programmes.

Job description

• Provide administrative support to the team including support for our comms and engagement lead and our learning and development lead.
• Support with the planning and organising of conferences and events.
• Maintain accurate data and MI to support future planning.
• Actively support our comms and engagement strategy by gathering blogs and articles and drafting articles for the newsletter and SharePoint site.

Essential Criteria

• A people person! This role involves meeting and talking to our community members.
• A working knowledge of MS packages (Word, Outlook, Excel, PowerPoint).
• Knowledge of Updating and Editing SharePoint is desirable.
• Great time management skills. This role will be project based and will require juggling a few activities and deadlines at the same time.
• A willingness to learn! We are happy to coach and provide support for the right candidate.

How to Apply

• A completed Expression of Interest form - Please request from [e-mail] quoting GFIE- 456 (v,s&p)
• A copy of your CV
• Candidates who meet the GFIE criteria are guaranteed an informal conversation with DWP about their suitability for the role.
• Informal interviews with candidates are expected to take place in October 2025 and it is hoped that successful candidates start in January following successful clearance security checks.
• Closing Date: 8 October 2025