GFIE- 456-Associate Business Services Practice Manager - Blackpool & Leeds

Going Forward into Employment; Blackpool; On-site; GBP 33,000; Full time

Job summary

A UK public service department is seeking an Associate Business Services Practice Manager in Blackpool or Leeds. The role involves providing administrative support to a small team, helping to organize events, and contributing to community engagement. Ideal candidates will possess strong people skills, knowledge of MS Office, and effective time management abilities. The position offers a full-time contract for 12 months with a salary of £32,137.

Qualifications

• Must be a people person with good communication skills.
• Working knowledge of MS Office (Word, Outlook, Excel, PowerPoint) is required.
• Ability to manage multiple tasks and meet deadlines effectively.

Responsibilities

• Provide administrative support to the team.
• Assist in planning and organizing conferences and events.
• Maintain accurate data for future planning.

Skills

People skills

Time management

MS Office knowledge

SharePoint knowledge

Job description

This role at The Department for Work and Pensions (DWP) is available to people who served in the Armed Forces, OR be in your resettlement period and due to leave the Armed Forces within a reasonable time frame OR Military Spouse/Partner: Your current partner must still be serving OR was discharged within the last 12 months.

We want you to join us, learn new skills and bring your experience to our organisation. We believe that everyone has the potential to make a difference, and we want to ensure that all our staff are equipped with the knowledge and skills to do so. As part of your employment, you will have access to a range of learning and development, and a buddy who can help you to understand the Civil Service and enable you to make the most of the opportunities it offers.

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. We are the UK's biggest public service department and administer the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers.

Overview

Organisation: The Department for Work and Pensions (DWP)

Job Title: Associate Business Services Practice Manager

Job Grade: Executive Officer

Positions available: 1

Salary: £32,137

Location: Blackpool or Leeds

Contract Length: 12 Months

Hours: Typically 37 hours (full time); part time hours can be considered.

About the job

The Business Services Practice Support Team supports around 380 members of our community through delivery of 3 core workstreams: community and engagement, capability and capacity.

We are a small team of 5 people and we work together to organise conferences and events, arrange sessions to help people learn and gain new skills, support our people with personal and professional development through coaching and mentoring, help recruit the right people with the right skills into Business Services Practice roles and lead on various outreach, early talent and capability programmes.

Job description

• Provide administrative support to the team including support for our comms and engagement lead and our learning and development lead.
• Support with the planning and organising of conferences and events.
• Maintain accurate data and MI to support future planning.
• Actively support our comms and engagement strategy by gathering blogs and articles and drafting articles for the newsletter and SharePoint site.

Essential Criteria

• A people person! This role involves meeting and talking to our community members.
• A working knowledge of MS packages (Word, Outlook, Excel, PowerPoint).
• Knowledge of Updating and Editing SharePoint is desirable.
• Great time management skills. This role will be project based and will require juggling a few activities and deadlines at the same time.
• A willingness to learn! We are happy to coach and provide support for the right candidate.

How to Apply

To apply we will need:

• A completed Expression of Interest form - Please request from [e-mail] quoting GFIE- 456 (v,s&p)
• A copy of your CV
• Candidates who meet the GFIE criteria are guaranteed an informal conversation with DWP about their suitability for the role.

Informal interviews with candidates are expected to take place in October 2025 and it is hoped that successful candidates start in January following successful clearance security checks.

Closing Date: 8 October 2025