Job Title: TikTok Shop Account Manager (German Speaking)
Location: United Kingdom
Company: Nonsensical | The TikTok Agency
Job Category: Other
EU work permit required: Yes
Job Description:
We are looking for a German-speaking TikTok Shop Account Manager to lead performance, affiliate squad-building, and daily growth of TikTok Shop brands in the UK and Germany. This role combines trading, client servicing, and creator strategy.
Responsibilities:
- Be the main contact for clients in the UK and Germany, fostering relationships and ensuring satisfaction and retention.
- Plan and execute TikTok Shop campaigns and livestreams.
- Lead weekly performance calls, sharing insights and actionable steps.
- Manage trading calendars for brands, including product drops and campaign windows.
- Identify and onboard TikTok affiliates aligned with each brand’s audience.
- Build and manage affiliate squads to drive GMV.
- Optimize listings, pricing, and performance metrics.
- Coordinate live streams and affiliate activities to maximize conversions.
- Track and report on GMV, ROAS, CTR, AOV, and platform metrics.
- Prepare performance reports with insights for decision-making.
- Stay updated with platform policies and communicate changes to clients.
- Improve the full funnel: content, traffic, conversion, retention.
- Collaborate with creatives, strategists, and paid media teams.
Candidate Requirements:
- Fluent in German and English.
- Experience with TikTok Shop and paid media.
- Background in account management, e-commerce trading, affiliate marketing, or creator management.
- Knowledge of retail calendars and social commerce incentives.
- Strong organizational skills and ability to handle multiple clients/tasks.
- Ability to work under pressure and meet deadlines.
- Entrepreneurial mindset, curiosity, adaptability.
Our Values:
- Creativity: Experiment with nonsense.
- Curiosity: Ask questions, big and small.
- Passion: Obsess over TikTok.
- Honesty: Speak the truth, even when tough.
Benefits:
- Flexible holidays for birthdays, moving, or marriage.
- Creative days: Half-day off quarterly plus £50 for creative activities.
- Book and magazine allowance: £200 annually for personal development.