German-Speaking Senior Account Manager — Growth & Campaigns

twentysix; England; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Mental health support

Hybrid working policy

Training & certifications

Buddy program

Global client exposure

Job summary

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. We deliver growth across Brand & Media, Experience, Commerce, CRM, and Technology & Data.

As a Senior Account Manager in the UK you will nurture client relationships, oversee delivery of multi-channel campaigns, and ensure profitable, high-quality outcomes while collaborating with designers, copywriters and developers.

Qualifications

• Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience.
• Extremely organised, with the ability to manage multiple projects simultaneously.
• Ambitious with the ability to think strategically and contribute new ideas to the agency.
• Ability to work within short timeframes and meet deadlines, managing schedules and priorities.
• Highly motivated to learn, grow and improve.

Responsibilities

• Manage, draft and review client briefs.
• Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on capacity.
• Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations.
• Distill and transfer client feedback to designers and copywriters clearly.
• Prioritise workloads for the team and escalate when needed.
• Ensure client requirements are met whilst protecting DEPT® brand values.
• Maintain understanding of the client’s business, strategies, objectives, brand, audiences, and challenges; advise on the best communications solution to meet their needs.
• Build excellent working relationships with key clients through meetings, video calls, planning sessions, and reviews.

Skills

Client relationship management

Campaign delivery

Briefing and scoping

Multichannel marketing

Strategic thinking

Team collaboration

Job description

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. We deliver growth across Brand & Media, Experience, Commerce, CRM, and Technology & Data.

As a Senior Account Manager in the UK you will nurture client relationships, oversee delivery of multi-channel campaigns, and ensure profitable, high-quality outcomes while collaborating with designers, copywriters and developers.