German speaking Sales and Customer Relations Assistant

French Selection; England; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

A leading recruitment consultancy is looking for a German speaking Sales and Customer Relations Assistant in Telford. The role involves providing exceptional customer service, collaborating with the marketing team, and generating sales appointments. Candidates must be fluent in German and have experience in a customer service role. This position offers a salary of up to £28,000 per annum with hybrid working options.

Qualifications

• Fluent in German is essential for the role.
• Previous experience in a high volume Customer Service role is required.
• Knowledge of Export documentation and procedures is necessary.

Responsibilities

• Provide exceptional customer service to maximise sales opportunities.
• Collaborate with the marketing team to inform customers about current promotions.
• Generate appointments by conducting sales calls to both new and existing customers.
• Travel alongside the European Sales team to represent the company.
• Offer administrative assistance to the International Sales team.

Skills

Fluent in German (written and spoken)

Customer service experience

Knowledge of Export documentation

SAP knowledge

Job description

FRENCH SELECTION (FS)

German speaking Sales and Customer Relations Assistant
Salary: up to around 28,000 per annum
Location: Telford
Hybrid working options available
Ref: 5475G2

To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5475G2

The Company:
You would be working for an award-winning market leading manufacturer part of a larger international Group

Main Duties:
This role should be focused on improving the value of sales, giving the customer first class service, offering assistance such as alternative
products and promotional offers.

The Role:
- Provide exceptional customer service to maximise sales opportunities
- Collaborate with the marketing team to inform customers about current promotions
- Generate appointments by conducting sales calls to both new and existing customers.
- Travel alongside the European Sales team and represent the company at exhibitions when required
- Offer administrative assistance to the International Sales team
- Work on constantly improving procedures to enhance customer service efficiency
- Analyse how competitors are fulfilling customer needs
- Document and escalate customers' complaints as required

The Candidate:
- Fluent in German (written and spoken) essential
- Previous experience in a high volume Customer Service role
- Knowledge of Export documentation and procedures
- SAP knowledge would be of an advantage (training provided)

Salary up to around 28,000 per annum

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.