German Speaking Customer Service Advisor

Express Recruitment; Nottingham; Hybrid; GBP 25,000; Full time

Job summary

An established industry player is seeking a German-speaking Customer Service Advisor to join their Nottingham team. This role offers a fantastic starting salary of around £25,000, with opportunities for career progression and a supportive work culture. Enjoy a hybrid working policy that includes flexibility in the workplace and the chance to work abroad for four weeks each year. The position serves as a gateway into the fashion industry, where you'll resolve customer queries, manage accounts, and contribute to a dynamic customer support environment. If you're passionate about customer care and looking for growth, this opportunity is perfect for you.

Benefits

Casual dress code

Enhanced product discounts

Hybrid working policy

Career progression opportunities

Work abroad for 4 weeks per year

Qualifications

• Essential bilingual communication skills in German for customer interactions.
• Experience in a telephone-based customer service role is highly advantageous.

Responsibilities

• Resolve customer enquiries via telephone and email efficiently.
• Manage new customer account setups and handle credit control responsibilities.

Skills

Bilingual communication in German

Professional telephone manner

Customer service experience

Strong IT skills

Ability to work under pressure

Tools

MS Office

Job description

Always Active

German Speaking Customer Service Advisor

Location:

Posted: 1 day ago

Category: Call Centre & Customer Care Jobs

Deadline: April 9, 2026

Express Recruitment are currently recruiting for an established business based in Nottingham seeking a German speaking Customer Care Advisor to join their expanding team.

Our client is offering a fantastic starting basic salary of c£25,000 D.O.E. They offer great career progression opportunities with training provided in a supportive culture.

You will have a full hybrid working policy within your contract for flexibility in the workplace.

The role offers a stepping stone into the fashion industry and includes some fantastic benefits:

• Casual dress code
• Enhanced discounts off products seasonally
• Hybrid working including 4 weeks per year work abroad
• Career progression and city centre location
• Resolve customer enquiries via telephone and email
• Work closely with colleagues to resolve every query quickly and efficiently
• Support with general administration tasks as required
• Contribute to the overall effectiveness of the overseas customer support area
• Responsible for new customer account set up process and customers account management
• Credit control responsibilities

Skills & Experience

• Bilingual written and verbal communication skills in German essential
• Professional telephone manner and communication skills essential
• Experience in a specific telephone-based customer service role highly advantageous
• Strong IT skills, confident with MS office functions
• Ability to work under pressure, must remain calm during busy periods

Vacancy Summary

Hours: Full Time Monday – Friday

Salary: Up to c£25,000 per annum D.O.E

Job Type: Permanent

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.