German Speaking Customer Service Advisor

Brook Street; Newport; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading company is seeking a German Speaking Customer Service Advisor for a full-time, permanent role in Newport. The position involves handling inquiries from German-speaking customers, providing product and service advice, and maintaining accurate data records. This role offers a competitive salary with benefits including free parking and opportunities for training and development.

Benefits

Free on site parking

Pension

Regular salary reviews

Training and development - Progression opportunities

Qualifications

• Native/Fluent German Speaker.
• IT skills required.
• Excellent verbal and written communication skills.

Responsibilities

• Answer incoming inquiries from native German speakers.
• Advise customers over the phone on products & services.
• Enter data into online database and keep information updated.
• Comply with all necessary compliance & regulations.

Skills

Native/Fluent German Speaker

IT Skills

Excellent verbal and written communication skills

Job description

Up to £27000.00 per annum + Hybrid Working

Brook Street is working with a growing client that is seeking a German Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5.

To answer incoming enquiries from native German speakers.

To advise customers over the telephone on products & services.

To enter data into online database and keep information updated.

To comply with all necessary compliance & regulations.

Knowledge, skills, abilities and experience:

Native/Fluent German Speaker

IT Skills

Excellent verbal and written communication skills

Company Benefits:

• Free on site parking
• Pension
• Regular salary reviews
• Training and development - Progression opportunities

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

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