German Speaking Customer Service Administrator

Athena Resourcing Solutions; St. Neots; Hybrid; GBP 20,000 - 27,000; Full time

Job summary

A leading company in St. Neots seeks a German Speaking Customer Service Administrator. The role offers a hybrid working model, primarily remote with some in-office collaboration. Candidates should possess strong customer service skills and fluency in German. A robust rewards package and supportive work environment are included.

Benefits

Contributory pension scheme of up to 6%

Gym membership discounts

Discounts at leading brands and retailers

Cycle2Work scheme

Life assurance

Qualifications

• Experience in customer service roles preferred.
• Ability to build relationships and resolve customer queries.
• Willingness to work hybrid with office attendance.

Responsibilities

• Assist customers with product orders and inquiries.
• Resolve queries and process orders and changes.
• Embodiment of company values in customer interactions.

Skills

Fluency in German or Swiss German

Customer Service

Communication

Job description

German Speaking Customer Service Administrator Salary £20 - 27,000

Hybrid working 1 day per month in the office in Cambridgeshire

• Are you fluent in German or Swiss German?
• Do you want to work from home?
• Do you enjoy working with customers?

If the answer is YES, then this is an ideal career opportunity for you! Our client is a people-focused business that strives to create an environment where mutual respect, trust, collaboration, and a shared sense of purpose drive their success. They are looking for a German Speaking Customer Service Administrator to join their Customer Services team, which values a unique company culture with kind and generous people. The role involves assisting a wide range of customers with product orders and questions, providing excellent customer service by building relationships, resolving queries on complex topics, and processing orders and changes. Customer Service is the first contact point for their network, and the role is to embody the company's values and principles of customer service.

Reward Package Includes:

• Rewarding salary packages
• Contributory pension scheme of up to 6%
• Opportunity to buy & sell holiday
• Gym membership discounts
• Contributory hospital and health cash plan
• Discounts at leading brands and retailers
• Relocation support for those 50 miles or more from the office
• Cycle2Work scheme
• Eye care vouchers
• Free own label nutritional and personal care products at work
• Life assurance

This role offers a mix of home and office working, with typically 1 day per month in the office at St Neots for collaboration. Days and requirements may change based on business needs, and you will work a shift pattern. This is an excellent opportunity highly recommended for German Speaking Customer Care Administrators.

Athena Resourcing Solutions is an employment agency and employer. We are an equal opportunities employer, welcoming applications from all backgrounds. Due to high application volumes, only shortlisted candidates will be contacted. If you do not hear within two days, please assume your application was unsuccessful. By applying, you agree to data processing and receiving job alerts and related information.

Search criteria: Germany, German, Customer care, remote working, home-based, flexible working