German Speaking Customer Service Administrator

Edwards & Pearce; Scunthorpe; On-site; GBP 30,000; Full time

Job summary

Join a dynamic team as a Customer Service Administrator for a major manufacturer near Scunthorpe. This role requires a German speaker who can expertly process customer orders, nurture relationships, and coordinate logistics. You'll be the friendly face of the brand, ensuring customer satisfaction while managing essential documentation and maintaining accurate records. This opportunity offers a competitive salary and a supportive work environment where your contributions will be valued. If you thrive in a fast-paced setting and are ready to take on diverse tasks, this position is perfect for you.

Benefits

Parking

Pension

Qualifications

• Fluent in German with experience in customer service.
• Ability to work in a fast-paced sales and logistics environment.

Responsibilities

• Process customer orders accurately from start to finish.
• Nurture relationships with customers and handle enquiries.
• Maintain customer files and product information using SAP.

Skills

German Language

Customer Service

Attention to Detail

Decision Making

Tools

SAP

SAP S/4 Hana

Microsoft Word

Microsoft Excel

Job description

German Speaking Customer Service Administrator

Join this dynamic team as a Customer Service Administrator for a major manufacturer based near Scunthorpe.

THE BENEFITS:
Salary: up to £30,000 depending on experience
Parking
Pension

THE ROLE:

1. Seamlessly process customer orders from start to finish, ensuring accuracy at every step - from order receipt to invoicing.
2. Be the friendly face behind the brand, nurturing relationships with existing customers and warmly welcoming new enquiries.
3. Coordinate with carriers and freight forwarders.
4. Keep customer files up to date on SAP and related software, maintaining up-to-date product and pricing information.

THE CANDIDATE:

1. German Speaker.
2. Experience working in a fast paced sales and logistics office environment and is capable of making quick decisions that are right for the company and the customer.
3. Good understanding of the transit of goods from overseas, import and export documentation.
4. Brand ambassador who lives and breathes the company values.
5. Proficient on email, Word and Excel.
6. Attention to detail.
7. Be prepared to take on a variety of tasks.
8. Experience with SAP/ SAP S/4 Hana desirable.

THE CONSULTANCY:
Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.