German speaking Customer Service

French Selection UK; Exeter; Hybrid; GBP 25,000; Full time

Job summary

A leading company in customer support services is seeking a German speaking Customer Service Representative in Exeter. This entry-level position offers a salary of £24,500 per annum, suitable for recent graduates. Responsibilities include handling customer inquiries, supporting the sales team, and maintaining records. The role requires fluency in German and strong communication skills, with the opportunity for hybrid work post-training.

Qualifications

• Fluent in German (written and spoken) essential.
• Previous experience not required.
• Excellent communication skills.
• Proactive, solution-driven and ability to work as part of a team.

Responsibilities

• Respond to all customer enquiries via email and phone.
• Keep records up to date and support the sales team.
• Provide product information and liaise with suppliers.

Skills

Fluent in German

Excellent communication skills

Proactive

IT literate

Job description

The company:
A well-established and fast-growing company with international operations with a focus on quality and innovative solutions.

Responsibilities

German speaking Customer Service
Also suitable for entry-level applicants without previous experience, recent graduates or equivalent, candidates without previous experience in Sales and Client Support
Location: Exeter
Salary: £24,500 per annum plus benefits
Hybrid work with 2 days in the office after training
Ref: 4245GC2

Main duties:
Ensure high-quality customer service and contribute to the success of the German Sales team through effective support.

The role:
– Respond to all customer enquires via email and phone
– Provide product information as requested
– Be responsible for sale orders, credit requests, product availability and shipping information
– Keep records up to date
– Liaise with suppliers as needed
– Support the sales team by providing information to the customers, send out samples and prepare price lists

Candidate's Profile

– Fluent in German (written and spoken ) essential
– Previous experience not required
– Excellent communication skills
– Proactive, solution driven and ability to work as part of a team
– IT literate