German Speaking - Accounting Integration Consultant (Customer Support & ERP Onboarding) (m/f/d)

infinnity financial technologies GmbH; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading company in financial technology seeks a German Speaking Accounting Integration Consultant to lead customer onboarding for accounting system integrations. This role involves collaboration with product and tech teams to provide expert guidance throughout the onboarding process. Ideal candidates will have experience with accounting systems and strong project management skills in a fast-paced environment, along with a proactive approach to problem-solving.

Benefits

Attractive remuneration

Flexibility and possibility to work remotely

Monthly mobility benefit

Wellhub Membership

Company card with monthly allowance for lunches

Qualifications

• Experience with accounting/finance systems such as DATEV, Lexoffice, Xero, Sage, or MS Dynamics.
• Fluency in German and English, with strong customer-facing project experience.
• Experience in managing onboarding or implementation processes with technical integration.

Responsibilities

• Lead customers through the onboarding journey for accounting integrations, ensuring a smooth setup.
• Act as a primary contact for customers integrating their accounting tools.
• Collaborate with cross-functional teams to address integration challenges.

Skills

Communication

Problem Solving

Project Management

Collaboration

Curiosity

Adaptability

Technical Support

Understanding of Accounting Workflows

Tools

Jira

Asana

Notion

Miro

Trello

Job description

ABOUT US

Since 2020, Pliant has been on a mission to rethink credit cards and empower companies to grow by providing a smart way to pay that scale with their business. With our app and API-based solutions, Pliant allows companies to issue physical and virtual credit cards, automate payment processes, track spending, and seamlessly integrate these data into their finance stack.

Pliant is growing quickly. With our expansion into 30 international markets, we believe that people, passion, and diversity are the key ingredients to our future success. Our growing team of 180+ Plianteers come from 35 nationalities and work remotely or in a hybrid environment from our headquarters in the heart of Berlin. And we're looking for more talented and committed people to join us on our journey!

We are currently looking for a German Speaking - Accounting Integration Consultant (Customer Support & ERP Onboarding) (m/f/d) to join our team.

WHAT YOU'LL DO

• Lead customers through the full onboarding journey for accounting system integrations - from kick-off to go-live - ensuring a smooth, timely, and accurate setup.
• Act as the primary point of contact for customers integrating their accounting tools with Pliant, offering guidance, coordination, and expertise throughout the process.
• Collaborate cross-functionally with Product, Tech, and Customer Relations teams to troubleshoot and resolve integration challenges.
• Deliver onboarding sessions, walkthroughs, and project milestone calls with confidence - aligning internal stakeholders and customer finance teams along the way.
• Understand customer-specific workflows and translate them into clear integration steps, whether the setup is file-based, API-driven, or hybrid.
• Proactively manage risks, blockers, and dependencies across your integration portfolio using tools like Jira, Asana, and Notion.
• Continuously improve internal documentation, workflows, and onboarding frameworks to support future scalability.
• Contribute to the strategic evolution of our onboarding and integrations function - shaping how we deliver a best-in-class experience for customers across Europe

WHAT YOU'LL BRING

• Experience working with accounting or finance systems (e.g. DATEV, Lexoffice, Xero, Sage, or MS Dynamics) - either in a technical support, onboarding, finance operations, or systems-focused role.
• A solid understanding of core accounting workflows and how accounting data flows through systems - no formal accounting qualification required.
• Strong communication skills and confidence leading customer-facing projects, especially with finance teams or operational stakeholders.
• Experience managing onboarding or implementation processes involving technical touchpoints - file-based and/or API-driven integrations.
• A proactive, problem-solving mindset with the ability to manage multiple priorities in a fast-paced environment.
• Familiarity with tools like Jira, Notion, Asana, Miro, or Trello.
• Fluency in German and English (written and spoken)
• A collaborative spirit - you're comfortable working cross-functionally and aren't afraid to take ownership.
• Curiosity, resilience, and adaptability - you're excited by the pace of a growing startup and want to make your mark.

WHAT WE OFFER

• The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
• Attractive remuneration
• Flat hierarchy and transparent communication in a relaxed, professional atmosphere
• Opportunity to develop your talent in a dynamic team with ambitious goals
• Flexibility and possibility to work remotely
• Monthly mobility benefit
• Wellhub Membership
• Company card with a monthly allowance for lunches, coffee, etc. with co-workers