German Speaking - Accounting Integration Consultant (Customer Support & ERP Onboarding) (m/f/d)

Pliant; City Of London; Remote; GBP 60,000 - 80,000; Full time

Job summary

A growing fintech company in London is seeking a Customer Accounting Integrations Specialist to lead clients through the onboarding process for accounting system integrations. This role involves managing customer relationships, delivering onboarding sessions, and collaborating with cross-functional teams. The ideal candidate has experience with finance systems, strong communication skills, and fluency in German and English. The company offers attractive remuneration, remote work, and a collaborative environment.

Benefits

Attractive remuneration

Flexibility to work remotely

Monthly mobility benefit

Wellhub Membership

Company card with monthly allowance

Qualifications

• Experience in a technical support, onboarding, finance operations, or systems role.
• Understanding of core accounting workflows and data flow.
• Confidence managing customer-facing projects.

Responsibilities

• Lead customers through onboarding for accounting system integrations.
• Act as the primary point of contact during integration.
• Deliver onboarding sessions and project milestone calls.

Skills

Experience with accounting or finance systems

Strong communication skills

Problem-solving mindset

Familiarity with tools like Jira

Fluency in German

Fluency in English

Tools

DATEV

Lexoffice

Xero

Sage

MS Dynamics

Asana

Notion

Miro

Trello

Job description

Overview

Since 2020, Pliant has been on a mission to rethink credit cards and empower companies to grow by providing a smart way to pay that scales with their business. With our app and API-based solutions, Pliant allows companies to issue physical and virtual credit cards, automate payment processes, track spending, and seamlessly integrate these data into their finance stack.

Pliant is growing quickly. With our expansion into 30 international markets, we believe that people, passion, and diversity are the key ingredients to our future success. Our growing team of 180+ Plianteers come from 35 nationalities and work remotely or in a hybrid environment from our headquarters in the heart of Berlin. We’re looking for more talented and committed people to join us on our journey!

We are currently looking for a Customer Accounting Integrations Specialist (remote) (m/f/d) to join our team.

What you’ll do

• Lead customers through the full onboarding journey for accounting system integrations — from kick-off to go-live — ensuring a smooth, timely, and accurate setup.
• Act as the primary point of contact for customers integrating their accounting tools with Pliant, offering guidance, coordination, and expertise throughout the process.
• Collaborate cross-functionally with Product, Tech, and Customer Relations teams to troubleshoot and resolve integration challenges.
• Deliver onboarding sessions, walkthroughs, and project milestone calls with confidence — aligning internal stakeholders and customer finance teams along the way.
• Understand customer-specific workflows and translate them into clear integration steps, whether the setup is file-based, API-driven, or hybrid.
• Proactively manage risks, blockers, and dependencies across your integration portfolio using tools like Jira, Asana, and Notion.
• Continuously improve internal documentation, workflows, and onboarding frameworks to support future scalability.
• Contribute to the strategic evolution of our onboarding and integrations function — shaping how we deliver a best-in-class experience for customers across Europe.

What you’ll bring

• Experience working with accounting or finance systems (e.g. DATEV, Lexoffice, Xero, Sage, or MS Dynamics) — either in a technical support, onboarding, finance operations, or systems-focused role.
• A solid understanding of core accounting workflows and how accounting data flows through systems — no formal accounting qualification required.
• Strong communication skills and confidence leading customer-facing projects, especially with finance teams or operational stakeholders.
• Experience managing onboarding or implementation processes involving technical touchpoints — file-based and/or API-driven integrations.
• A proactive, problem-solving mindset with the ability to manage multiple priorities in a fast-paced environment.
• Familiarity with tools like Jira, Notion, Asana, Miro, or Trello.
• Fluency in German and English (written and spoken).
• A collaborative spirit — you’re comfortable working cross-functionally and aren’t afraid to take ownership.
• Curiosity, resilience, and adaptability — you’re excited by the pace of a growing startup and want to make your mark.

What we offer

• The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
• Attractive remuneration
• Flat hierarchy and transparent communication in a relaxed, professional atmosphere
• Opportunity to develop your talent in a dynamic team with ambitious goals
• Flexibility and possibility to work remotely
• Monthly mobility benefit
• Wellhub Membership
• Company card with a monthly allowance for lunches, coffee, etc. with co-workers