German Speaking Account Coordinator

TXP; Watford; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A global powerhouse is seeking an Account Coordinator fluent in German and English to manage client relationships and ensure satisfaction. This hybrid role in Watford includes opportunities for career growth and collaboration with various teams. Ideal candidates will have a background in customer service and excellent communication skills.

Benefits

Hybrid flexibility

International work environment

Career growth opportunities

Qualifications

• Fluent in German and English (business level).
• Experience in customer service, account management, or business administration.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Manage a portfolio of clients and build strong relationships.
• Monitor contracts and recurring revenue.
• Collaborate with teams to deliver solutions.
• Identify growth opportunities for clients.
• Solve customer challenges creatively.

Skills

Fluent in German

Fluent in English

People Skills

Customer Service Experience

Communication Skills

Organisation Skills

Tech Savvy

Tools

SAP

Salesforce

MS Office

Job description

Overview

Account Coordinator (German & English Speaking) - Hybrid, Watford

Salary: £28,000 - £30,000

Hours: 37.5 per week, Monday to Friday

Location: Hybrid (Watford office & home, 2-3 days per week)

Are you passionate about building relationships, solving problems, and making a real impact for customers? Do you speak fluent German and English (plus any other European languages)? If so, we want to hear from you!

Join a global powerhouse near Watford as our new Account Coordinator and become a key player in a dynamic, supportive team that values your ideas and celebrates your success.

Why You\'ll Love This Role:

• Hybrid Flexibility: Enjoy the best of both worlds — collaborate in our modern Watford office and work from home 2-3 days a week.
• Global Reach: Be part of an international organisation with a reputation for excellence and innovation.
• Career Growth: We invest in your development and offer real opportunities to progress.

What You'll Be Doing

• Be the Client Hero: You\'ll be the go-to person for your own portfolio of clients, building strong, lasting relationships and ensuring their needs are met—every time.
• Drive Success: Manage contracts, monitor recurring revenue, and help clients get the most from our products and services.
• Collaborate & Coordinate: Work closely with teams across Service, Sales, Engineering, and more to deliver seamless solutions.
• Spot Opportunities: Identify ways to grow accounts, upsell, and keep customers engaged and delighted.
• Solve Problems: Tackle challenges head-on, find creative solutions, and turn tricky situations into positive outcomes.

What We're Looking For

• Languages: Fluent in German and English (business level, written and spoken). Bonus points for any other European languages!
• People Skills: You love working with people, building rapport, and resolving issues with a positive, can-do attitude.
• Experience: Background in customer service, account management, or business administration.
• Communication: Clear, confident, and persuasive—both in writing and in person.
• Organisation: You thrive in a fast-paced environment, juggling multiple priorities with ease.
• Tech Savvy: Experience with SAP, Salesforce, and MS Office is a plus.

Ready to Take the Next Step?

If you\'re looking for a role where you can make a difference, grow your career, and work with fantastic people, apply now and let\'s start your journey.