German speaking Account Coordinator

Language Matters; England; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading international organisation in Watford is hiring a German-speaking Customers and Sales Coordinator. This role involves managing client accounts, providing updates, and ensuring client satisfaction through effective communication. Ideal candidates will have strong language skills and previous experience in customer care or account management.

Qualifications

• Fluent in German (written and spoken).
• Experience in customer care, administration, client support or account management.

Responsibilities

• Administrate and coordinate customer accounts.
• Communicate with clients via phone and email.
• Ensure client records are updated.

Skills

Communication skills

Interpersonal skills

Fluency in German

Tools

Microsoft operating systems

Job description

A thrilling opportunity has arisen for a bright German speaker to join an international organisation in Watford. In this new role, you will be responsible for coordinating your allocated customer accounts and promoting client retention.

Your responsibilities will include:

• Administrating and coordinating existing customer accounts from A to Z
• Being the first point of contact for your assigned clients, communicating with them via phone and email to answer questions, give them company updates and follow up on their contracts
• Coordinating with other departments to deliver customer requirements
• Ensuring all client account records are kept up to date

About you:

The ideal candidate will be confident with strong language skills and will possess outstanding communication skills, as you will be communicating with various clients and departments within the company.

Profile:

• Required to be fluent in German written and spoken
• Previous experience working in customer care, administration, client support or account management dealing with products
• Solid knowledge of Microsoft operating systems
• Demonstrated interpersonal skills and the ability to work as part of a team and independently

To apply, please send your CV in English and in Word format to Ismael.
languagematters is acting as an employment agency in relation to this vacancy.

German speaking Customers and Sales Coordinator

• Remote
• Contract/Interim

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