German or Polish speaking Customer Relationship Associate

French Selection UK; Ilkeston; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading manufacturing company seeks a German or Polish speaking Customer Relationship Associate based in Ilkeston. The role involves maintaining customer relationships, assisting the sales team, and ensuring smooth order processing. Ideal candidates will have experience in customer service, excellent communication skills, and fluency in either German or Polish.

Qualifications

• Fluent in German or Polish (written and spoken) is essential.
• Previous experience in sales, admin, or customer service roles.
• IT literate.

Responsibilities

• Maintain positive relationships with customers.
• Assist the sales team and process customer orders.
• Make outbound calls to increase sales.

Skills

Communication

Interpersonal Skills

Self-motivated

Job description

German or Polish speaking Customer Relationship Associate

Location: Ilkeston

Ref: 182DE

Company Profile

Industry leader and well-established manufacturing company.

Responsibilities

• Maintain positive relationships with customers to meet their expectations and requirements.

Main Duties

• Assist the sales team through customer support.
• Plan ahead to ensure smooth and timely dispatch of products to customers.
• Process customer orders and update the database accordingly.
• Make outbound calls and send emails to clients to increase sales.
• Create reports and present them to the team when necessary.
• Handle other general office duties as required.

Candidate Profile

• Fluent in either German or Polish (written and spoken) — Essential.
• Previous experience in sales, admin, or customer service roles.
• Excellent communication and interpersonal skills.
• Excellent telephone manner and customer-oriented approach.
• Self-motivated and a team player.
• IT literate.