German & English + EU Language Customer Service Representative

Language Matters Recruitment Consultants Ltd; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an international organization as a key player in managing customer orders and inquiries. This role is perfect for a proactive individual fluent in German, English, and another EU language, who excels in communication and thrives in a fast-paced environment. You will be the first point of contact for customer queries, ensuring a seamless order processing experience. This is an exciting opportunity to grow within a well-known company and make a significant impact on customer satisfaction.

Qualifications

• Fluency in German, English, and another EU language is required.
• Previous experience in customer care or sales administration is preferred.

Responsibilities

• Manage customer orders and process sales orders.
• Handle customer inquiries via phone and email.
• Ensure client account records are up to date.

Skills

Fluency in German

Fluency in English

Fluency in another EU language

Strong communication skills

Organisational skills

Job description

An exciting opportunity has arisen for a bright German, English and another EU language speaker to become part of an international organisation in Watford. In this role, you will be responsible for managing the end-to-end order processing and responding to customer enquiries via phone and email.

Your responsibilities will include:

Managing customer orders: processing sales orders and handling invoices
Proactively dealing with any returns, delivery and order issues
Being the first point of contact for customer order queries, answering calls and emails in a timely and professional manner
Ensuring all client account records are kept up to date
Working alongside the sales team and other departments where requiredAbout you:

The ideal candidate will be confident with fluency in German and English and another EU language and will possess outstanding communication skills, as you will be communicating with various clients and departments within the company. This is an amazing opportunity for a professional individual to be part of a well-known organisation, where you will have the chance to progress within the company.

Profile:

Required to be fluent in English, German, and another EU language
Previous experience working in customer care, sales administration, client support or account management dealing with products
Strong communication and organisational skills
Able to work well in a fast-paced environmentTo apply, please send your CV in English and in Word format to Ismael.

languagematters is acting as an employment agency in relation to this vacancy

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Job Overview

ID:

1459511

Date Posted:

Posted 1 day ago

Expiration Date:

30/05/2025

Location:

London

Competitive

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