German Customer Service Representative - (Hybrid, mostly remote)

Whatsoninleeds; Leeds; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A leading company in the healthcare industry is seeking a German Customer Service Representative for a full-time permanent position. The role involves handling inbound and outbound calls, ensuring top-quality service, and demonstrating product knowledge. The position offers a hybrid work model and various additional benefits, making it an excellent opportunity for self-motivated individuals with strong communication skills.

Benefits

Contributory pension scheme of up to 6%

Opportunity to buy & sell holiday

Contributory hospital and health cash plan

Eye care vouchers

Free monthly nutritional and personal care products

Discounts at leading brands and retailers

Qualifications

• Previous experience in a similar role preferred but not essential.
• Customer service experience preferred but not essential.
• Attention to detail with high level of communication skills is essential.

Responsibilities

• Answering calls from existing and new customers.
• Proactively dealing with all queries relating to the business.
• Taking orders and bookings via external and internal calls.

Skills

Communication skills

Customer service experience

Attention to detail

Self-motivated

Job description

• German Customer Service Representative - (Hybri...

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German Customer Service Representative - (Hybrid, mostly remote)

Leeds, Yorkshire and the Humber, United Kingdom

Origin Recruitment Ltd

Posted today

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Full Job Description

German Customer Service Representative - (Hybrid,mostly remote)

Location : Cambridge (Remote and 1 xper month in the Office)

Client Profile:

Origin Multilingual is proud to announce, we are searching for aGerman Speaking

Customer Service Advisor to join an industryleader in the healthcare industry. This opportunity is offered on afull time and permanent basis.

Key Purpose

The representative will be dealing with inbound and outbound calls ona daily basis to ensure a top-quality service for existing and newcustomers. You will be in charge of adding value to each customer whocalls as well as having strong product knowledge.

KeyResponsibilities:

● Answering calls from existing andnew customers

● Proactively dealing with all queries relatingto the business

● Taking orders and bookings via external andinternal calls

● Aprofessional approach with the ability to build rapport with eachcustomer

● Demonstrating extensive knowledge on all productranges

● Facilitating calls from B2B and B2C

Personal Specification

The successful candidate for theposition, will have the following competences:

● Previousexperience in a similar role (preferred but not essential)

●Customer service experience (preferred but not essential)

●Self-motivated, with a ‘can do’ attitude

● Attention to detailwith high level of communication skills is essential

● A passion todeliver the highest quality for our client’s customers

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Week 1: Monday toFriday. 07:00 – 15:15

Week 2: Monday, Tuesday, Wednesday,Thursday 07:30 – 15:45 and Saturday 11:45 –20:00

Week 3:Monday to Friday. 11:00 – 19:15

Week 4: Monday, Tuesday,Wednesday, Thursday. 08:00 – 16:15 and Saturday 09:45-18:00

Week 5: Monday to Friday. 11:45 – 20:00

Week 1: Monday to Friday.07:00 – 15:15 UK Time

Week 2: Monday, Tuesday, Wednesday,Thursday and Saturday. 07:30 – 15:45 UK Time

Week 3: Mondayto Friday. 11:00 – 19:15 UK Tim

Week 4: Monday, Tuesday,Wednesday, Thursday and Saturday. 08:00 – 16:15 UK Time

Week5: Monday to Friday. 11:45 – 20:00 UK Time

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Additional benefits:

● Contributory pension scheme of upto 6%

● Opportunity to buy & sell holiday

● Contributory hospital and health cashplan

● Eye care vouchers

●Free monthly nutritional and personal care products

● Discounts at leading brands and retailers