German Customer Care Advisor

Express Recruitment; Loughborough; On-site; GBP 25,000; Full time

Job summary

A leading recruitment agency is seeking a fluent German Speaking Customer Care Advisor for a permanent position in Loughborough. The role involves resolving customer enquiries and supporting administration tasks within the team. Ideal candidates will have excellent bilingual communication skills and experience in customer service, with a basic salary of £25,000. Great career progression opportunities are offered.

Qualifications

• Fluent in written and spoken German.
• Experience in a telephone-based customer service role highly advantageous.
• Confident with MS Office functions.

Responsibilities

• Resolve customer enquiries via telephone and email.
• Support with general administration tasks as required.
• Manage new customer account setup and account management.

Skills

Bilingual written and verbal communication skills in German

Professional telephone manner

Strong IT skills

Ability to work under pressure

Tools

MS office

Job description

Express Recruitment are currently recruiting for an established, thriving Leicestershire-based company who are looking to recruit a fluent German Speaking Customer Care Advisor to their expanding team.

Our client is offering a fantastic basic salary of c£25,000 D.O.E. There are great career progression opportunities with this role and training will also be provided.

• Resolve customer enquiries via telephone and email
• Work closely with colleagues to resolve every query quickly and efficiently
• Support with general administration tasks as required
• Contribute to the overall effectiveness of the overseas customer support area
• Responsible for new customer account set up process and customers account management

Skills & Experience

• Bilingual written and verbal communication skills in German essential
• Professional telephone manner and communication skills essential
• Experience in a specific telephone-based customer service role highly advantageous
• Strong IT skills, confident with MS office functions
• Ability to work under pressure, must remain calm during busy periods

About Express Recruitment

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7

Not quite found the right role for you yet? Let us do the scrolling for you!Your search for a new role has never been so easy, just fill in our contact form onhttps://bit.ly/3NHa9NR or give us a call on0115 924 0010 and we will do the rest for you.

Vacancy Summary

Hours: Monday – Friday, 8:30am – 4:30pm

Location: Loughborough

Job Type: Permanent

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.