Genomics Engagement Manager

JR United Kingdom; Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in genomics research is seeking an Engagement Manager to foster connections within the research community. In this role, you'll engage users, synthesize insights, and ensure the research delivers significant benefits while collaborating closely with various teams to amplify awareness of innovative technologies.

Qualifications

• Solid foundation in genomics and research landscape.
• Experience delivering technical workshops.
• Ability to distill complex concepts into clear narratives.

Responsibilities

• Design and lead initiatives to strengthen community connections.
• Provide technical support to researchers and deliver training sessions.
• Identify impactful events for presenting technology use cases.

Skills

Genomics

Communication

Project Management

Technical Support

Job description

Role overview:

We are seeking a dedicated Engagement Manager to connect our Genomics research with the wider research community and foster engagement and feedback. In this role, you will collaborate with Research, Product, and Partnerships teams to design and execute strategies that amplify awareness, adoption, and understanding of our technologies.

Your focus will be to engage researchers & users, synthesize insights, and communicate the impact of our work to ensure our research delivers tangible benefits to the broader ecosystem.

Key Responsibilities:

• Community Engagement & Development:
• Design and lead initiatives to strengthen community connections, including event participation and hosting workshops.
• Contribute to community forums to foster dialogue and knowledge sharing.
• Develop community engagement strategy and align with internal teams.
• Proactively reach out to and maintain ongoing engagement with external researchers, academic institutions, and nonprofits in the field.
• User Support & Feedback:
• Provide technical support to researchers using our tools, responding to technical and scientific inquiries, and offering guidance.
• Deliver training sessions/ workshops or present technical talks at scientific conferences.
• Gather, analyze, and synthesize community feedback to inform internal teams and enhance user experiences.
• Impact Identification & Storytelling:
• Identify impactful events to attend and present at industry and academic events to source compelling use cases and impact stories.
• Conduct reviews of scientific literature to identify impactful applications of our technologies.
• Develop end-to-end case studies: engage with researchers, translate findings into accessible language, and curate assets like quotes and visuals.
• Work with Marketing, Communications, Public Engagement, and Policy teams to amplify these stories externally.
• About you:
• Expertise in Genomics: Solid foundation in genomics, with a deep understanding of the research landscape, users, and application areas.
• Exceptional Communication: Experience delivering technical workshops and talks, and the ability to distill complex scientific concepts into clear, accessible narratives for a general audience, including managing forums, providing technical user support, and creating learning materials.
• Project Management Skills: Capable of executing independently and managing projects end-to-end.
• Delivery Focused: Results-driven and action-oriented, able to act with both pace and accuracy, taking initiative to deliver exceptional outcomes.