General Store Manager

Taco Bell - Newcastle Grainger Street; Newcastle upon Tyne; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

28 days holiday

Comprehensive training

Employee discount

Company pension

Leadership development

Growth with brand

Apprenticeships

Job summary

Taco Bell - Newcastle Grainger Street is seeking a Restaurant General Manager to lead a fast-paced team within a busy QXR-style operation in the city. The role focuses on developing your management team, delivering memorable guest experiences, and driving strong restaurant performance.

You will own P&L outcomes, coach staff to achieve excellence, and ensure compliance with safety, quality and service standards while maintaining a vibrant Live Mas culture.

Qualifications

• Experience leading teams in fast-paced environments.
• Strong P&L management and sales-drive.
• Exceptional customer service and team development.

Responsibilities

• Build people capability - Lead, coach, and develop your management team and crew, creating a culture rooted in Mas Heart, Mas Value, and Mas Flavour
• Deliver memorable QXR experiences - Ensure every customer interaction creates moments that matter and reflects our commitment to experience over transaction
• Own business performance - Lead the restaurant's P&L, drive sales growth, and deliver strong profitability
• Set the tone - Lead by example, embodying Live Mas values and creating an environment of recognition, engagement, and fun
• Drive operational excellence - Ensure safe, legal, and compliant daily operations across all areas

Skills

Proven leadership

P&L management

Sales performance

Live Mas attitude

UK work eligibility

Job description

RestaurantGeneral Manager

Who We Are

Taco Bell isn't your typicalfast-food restaurant - we're a Quick Experience Restaurant (QXR), which meanswe're not just about speed, we're about creating memorable experiences. We're aMexican-inspired brand that's all about Live Mas.

We're looking for people whowant to be part of something bold, fun, and different - not just serve food,but create moments that make people's day better.

TheLive Mas Culture

• Mas Heart - Show genuine care for customers and yourteam, create connections, and make everyone feel welcome
• Mas Value - Deliver quality at the right price, makeevery penny count, and give customers reasons to come back
• Mas Flavour - Bring bold, exciting experiences to life -be creative, have fun, and make every shift memorable

Job Details

• 45-hour per week contract
• Competitive salary with performance bonus structure
• Full-time, permanent position

What You'll Do

• Build people capability - Lead, coach, and develop yourmanagement team and crew, creating a culture rooted in Mas Heart, Mas Value,and Mas Flavour
• Deliver memorable QXR experiences - Ensure everycustomer interaction creates moments that matter and reflects our commitment toexperience over transaction
• Own business performance - Lead the restaurant'sP&L, drive sales growth, and deliver strong profitability
• Set the tone - Lead by example, embodying Live Masvalues and creating an environment of recognition, engagement, and fun
• Drive operational excellence - Ensure safe, legal, andcompliant daily operations across all areas

What We're Looking For

• A Live Mas attitude - Someone who leads with energy,authenticity, and genuine passion
• Proven leadership - Experience leading and developingteams in operational, fast-paced environments
• Mas Heart in action - You build strong relationships,create belonging, and genuinely care about your people's growth
• Business acumen - Strong P&L management, salesperformance, and strategic thinking
• Drive and passion - Natural energy, resilience, and a'can do' mentality
• Eligibility to work in the UK on a full-time, permanentbasis

What You'll Get

• 45-hour per week contract with competitive salary
• Performance bonus structure based on business results
• 28 days holiday annually
• Comprehensive training & development includingapprenticeships at every level
• Employee discount on delicious food
• Company pension scheme
• Leadership development and progression opportunities
• The chance to build a thriving restaurant and grow withthe brand