General Services Manager

Sodexo Group; Irvine; On-site; GBP 40,000; Full time

Job summary

A global leader in Catering and Facilities Management seeks a dedicated General Services Manager in Irvine. You will be responsible for operational delivery across Catering, Cleaning, and Security services, while ensuring exemplary service. The ideal candidate will be experienced in management, demonstrating strong leadership and IT skills. This role offers competitive salary plus benefits and progression opportunities.

Benefits

Unlimited access to wellbeing support

Employee Assistance Program

24hr virtual GP Service

Sodexo Discounts Scheme

Pension Plan membership

Career development opportunities

Bike to Work Scheme

Qualifications

• Proven experience in business or catering management.
• Commitment to fostering a safety-focused work environment.
• Health and safety qualification or personal license holder.

Responsibilities

• Responsible for the operational delivery of Catering, Cleaning, Security and associated services.
• Manage the onsite client and teams to meet SLA/KPI standards.
• Recruit, induct, and manage employees following HR policies.

Skills

Leadership skills

Communication abilities

IT skills (SAP, spreadsheets)

Attention to detail

Customer service passion

Tools

SAP

Job description

• £40,000 per year + Sodexo benefits package
• Training, development, and progression opportunities

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

As a dedicated and dynamic General Services Manager,this is your opportunity to join a global leader in Catering and Facilities Management. Become part of a progressive organisation with over 430,000 colleagues worldwide.

You'll be responsible for the delivery of our services on our Corporate Client site, in Irvine.

About the Role:

• Responsible for the operational delivery of Catering, Cleaning, Security and associated services
• Maximise the profitability of the contract and manage costs effectively
• Manage the onsite client and Sodexo services and teams to deliver the agreed SLA/KPI standards, acting as Sodexo primary representative on site
• Manage multiple projects and priorities concurrently
• Ensure that Sodexo accountancy, documentation and administration procedures are delivered to the required contractual specifications
• Recruit, induct, motivate, manage, train and develop all employees following Sodexo HR policy and guidelines
• Ensure client and customer monthly billing and invoicing is carried out correctly
• Oversee operations, including catering, cleaning, security and associated services

What we're looking for:

• Proven experience in business or catering management, withstrong leadership skills.
• Excellentcommunication and interpersonal abilities.
• Strong ITskills, including familiarity with systems like SAP and spreadsheets.
• Commitment tofostering a safety-focused work environment.
• Positiveattitude, keen attention to detail, and a passion for delivering exceptionalcustomer service.
• SIA licence
  Desirable:
  Familiaritywith Sodexo policies and procedures.
• Health andsafety qualification or personal license holder.

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications