General Services Assistant/Porter

CORNWALL PARTNERSHIP NHS FOUNDATION TRUST; Redruth; On-site; GBP 21,000 - 25,000; Full time

Job summary

Cornwall Partnership NHS Foundation Trust is seeking a General Services Assistant/Porter for Camborne Redruth Community Hospital. You will be responsible for hotel services, portering, stock delivery, and maintaining hygienic standards in line with policy.

This role operates across a 7 day week, 0600–2200 hours, requiring flexibility, reliability and a customer-focused approach to support patients, staff and visitors throughout the hospital.

Qualifications

• Previous experience in a similar position is essential.

Responsibilities

• Provide Hotel Services with portering duties as part of the Community Hospital team.
• Receipting goods and checking for/reporting errors.
• Control stock usage in absence of supervisor, maintain inventory accuracy.
• Maintain security and accountability for keys/equipment issued.
• Follow policies, procedures and COSHH to ensure safety and hygiene.

Skills

Organised

Flexible

Learn fast

Communication

Customer service

Education

Good standard of education

Job description

We are looking to recruit a new member of the General Services Assistant/Porter team at Camborne Redruth Community Hospital. You will need to be well organised, flexible and with a good standard of education and the ability to learn quickly, to undertake the General Services duties within our busy Community Hospital. Including collection of waste, delivering stock and supplies to all areas of the hospital, following policies, procedures and legislations and to carry out other duties as required to meet the demands of the service. Previous experience in a similar position is essential. Training and support will be given to the successful applicants. Please note this is a 7 day week service between 0600 and 2200 hours.

Main duties of the job

To provide Hotel Services (with portering duties) to the Community Hospital and any outlying units in accordance with CFT policies and procedures. Responsibility for cleanliness of establishment in line with Standards of Quality Control.

• Responsible for receipting goods and checking for/reporting errors.
• Control use of stocks in absence of hotel Services Supervisor/Senior GSA, marking as necessary.
• Accountability for all keys/equipment issued or used in the course of duty.
• Responsibility for reporting breakdowns, security and adhering to CFT policies and procedures.
• To undertake all General Services Assistant duties and maintain a professional and hygienic appearance.
• Awareness of Health and Safety legislation and COSHH.
• Ability to follow instructions and use equipment provided following training.
• To be helpful, courteous and kind to colleagues, staff, patients and the general public alike.
• To be aware of patients' dignity and privacy needs at all times and act appropriately.

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK. Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff. We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner. Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.