General Service Technician

ZipRecruiter; Worcester; On-site; GBP 20,000 - 30,000; Full time

Job description

Job Description

Sullivan Tire, a leading tire and automotive service company, has been family operated for more than 67 years with over 1,200 employees and currently has an opportunity to be a General Service Technician. The General Service Technician performs entry-level vehicle maintenance repairs and services on customer’s vehicles while delivering the highest quality and customer satisfaction. Work with store management to ensure productivity, profitability, and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.

Responsibilities:

• Correctly mounts, dismounts, balances, and repairs passenger and light truck tires.
• Properly performs lube/oil/filter changes on domestic and foreign cars.
• Properly performs and documents vehicle safety inspections.
• Performs unsupervised vehicle maintenance repairs including, but not limited to, headlights, fan belts, batteries, and wiper blade replacement.
• Works with store management to ensure productivity, profitability, and customer satisfaction standards are met.
• Adheres to internal controls, policies, and procedures.
• Maintains a neat and clean work area by properly disposing of all waste products.
• Assumes other responsibilities as needed.

Requirements:

• Customer service focus in a retail environment.
• Ability to lift 40-50 lbs.
• Basic conflict resolution skills.
• Basic understanding of the automotive tire and auto service industry.
• Ability to multi-task in a fast-paced environment.
• Team player.

Benefits:

• Health Insurance - including Medical, Vision, and Dental.
• Life Insurance.
• Paid Holidays, Personal Time, and Vacation Time.
• Discounted Services.
• Employee Owned! ESOP - Employee Stock Ownership Plan.
• Flexible Spending.
• 401(k) with Company Match.

EEO STATEMENT

Sullivan Tire provides Equal Employment Opportunities for all individuals regardless of marital status, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state, or local laws.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family.” Come and join our family!