General Service Technician

ZipRecruiter; Worcester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive service company seeks a General Service Technician to perform vehicle maintenance and repair. This role emphasizes excellent service and communication, requiring a high school diploma and basic automotive experience. Join a team that values growth and provides extensive benefits.

Benefits

Paid vacation and holidays

401k eligibility

Employee discounts

Healthcare, vision, dental

Career advancement opportunities

Qualifications

• Automotive training or experience in basic car maintenance and repair required.
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR).

Responsibilities

• Perform basic vehicle services and repairs efficiently and accurately.
• Handle tire services including removal, balancing, and patching.
• Conduct vehicle services like oil changes and basic maintenance.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma

Tools

Basic Tools

Job description

Company Description:

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, emphasizing a people-first approach where every guest and teammate is valued.

Headquartered in Rochester, New York, since 1957, we have grown to nearly 1,300 auto repair shops and tire dealers across 32 states. We support 16 reputable tire and auto service brands, serving diverse communities nationwide.

Our mission is to provide the highest quality tire and auto service, aiming to be America's leading auto and tire centers. We seek motivated individuals at all career stages to join our retail locations, field management, or store support center in Rochester, NY. If you enjoy helping others, working on cars, teamwork, problem-solving, and value honesty, consider a career with Monro.

Job Description:

The General Service Technician is a full-time or part-time hourly role responsible for basic vehicle repair and maintenance according to company standards and manufacturer specifications. The role focuses on delivering excellent service through effective communication and maintaining high quality and timely service expectations.

Responsibilities include:

1. Performing basic vehicle services and repairs efficiently and accurately.
2. Handling tire services such as removal, balancing, patching, mounting, and TPMS repairs.
3. Conducting vehicle services like oil changes, lubrications, and basic maintenance.
4. Completing Courtesy Inspections, identifying additional needed services, and communicating findings.
5. Assisting with inventory management and store duties to ensure cleanliness and readiness.
6. Following safety standards, testing vehicles, and operating equipment safely.
7. Adhering to company policies, environmental codes, and safety standards.
8. Maintaining technical knowledge through training and completing required courses.
9. Performing other duties as assigned.

Profile Requirements:

• Ability to identify problems, collect data, and recommend solutions.
• Strong customer service and communication skills.

Qualifications:

• High School Diploma or equivalent.
• Automotive training or experience in basic car maintenance and repair.
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR).
• Ownership of basic tools or participation in Monro’s tool purchase program.

Additional Information:

Benefits include:

• Paid vacation and holidays for full-time teammates.
• Immediate 401k eligibility.
• Direct deposit, employee discounts, healthcare, vision, dental, and employee perks.
• Career advancement opportunities.

This summary is not exhaustive; additional duties may be assigned as needed.

Monro Inc. is an Equal Employment Opportunity/Affirmative Action employer, considering all individuals regardless of various protected characteristics.

Compensation: $16.00-$18.00 per hour, with potential incentives based on experience.

Your Next Destination!

Growth Opportunities: We support career growth through training, certifications, and coursework in Monro University, empowering teammates to advance.

Monro, Inc. is committed to equal opportunity employment for all applicants.