General Service Technician

ZipRecruiter; Belfast; On-site; GBP 40,000 - 60,000; Full time

Job summary

An automotive service company in Belfast is seeking a General Service Technician to perform vehicle maintenance and repairs while ensuring a superior customer experience. Candidates should have a high school diploma, automotive training, and a valid driver's license. This position offers competitive pay and a range of benefits including paid vacations and performance-based incentives.

Benefits

Performance-based incentives

Paid vacation and holidays

Healthcare, Vision, and Dental for Full Time Teammates

401(k) eligibility immediately upon hire

Qualifications

• High School Diploma or equivalent is required.
• Automotive training including basic car maintenance.
• Must possess a current valid driver’s license.

Responsibilities

• Perform basic vehicle services and repairs.
• Manage tire services including removal and installation.
• Conduct vehicle inspections and communicate services needed.

Skills

Basic vehicle services

Tire services

Lubrications and oil changes

Education

High School Diploma or equivalent

Automotive training

Tools

Basic set of tools

Job description

Job Description

Overview

Monro’s family of brands is a leading automotive service and tire dealer in the United States. We work on approximately five million vehicles a year, and every guest is important, every teammate is valued. That is our people-first approach. Headquartered in Rochester, NY, Monro has grown to nearly 1,300 auto repair shops and tire dealers in 32 states, powering 16 tire and auto service brands. We united under the Monro banner to bring guests the highest quality tire and auto service in the industry.

Destination Monro - Your Career is Here!

About The Role

Compensation is $16-18 Per hour based on experience.

The General Service Technician is a blended role with both front and back shop responsibilities, including at least two days per week dedicated to front counter duties. This position performs routine vehicle repairs and maintenance per company standards and manufacturer specifications, and communicates vehicle issues and solutions to guests. As a key holder and manager on duty (MOD) when needed, the General Service Technician helps provide a superior guest experience, drives sales of automotive services and tires, and maintains a welcoming in-store atmosphere.

Responsibilities

• Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation.
• Tire Services – wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
• Vehicle Services – lubrications, oil changes, basic maintenance (bulbs, wiper blades, filters, etc.), battery testing and installations.
• Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
• Assist with all general store duties, ensuring the store is clean and guest-ready per Monro standards.
• Perform services in accordance with Monro’s safety standards, including wheel torque, oil safety and compliance procedures.
• Test drive vehicles following Monro’s Road Test policy and local traffic and safety laws.
• Understand and adhere to company policies, governmental standards including environmental codes and ANSI/OSHA standards.
• Maintain technical knowledge and complete required Monro University training courses; operate and maintain equipment safely (lifts, welders, brake lathes, etc.).
• Under management direction, assist in guest care, work orders, register assistance, facility maintenance, and outside purchase ordering.
• This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
• Able to understand and effectively communicate all Monro products and services to guests.
• Perform other duties as assigned and required.

Qualifications

• High School Diploma or equivalent is .
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
• Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) and the ability to operate customer’s vehicles to conduct test drives.
• Required to own a basic set of tools or participate in Monro’s tool purchase program.

Work Environment & Physical Requirements

This job operates in an automotive shop environment with moderate noise, adverse weather conditions, chemicals, odors, dirt, and dust. The following are general requirements:

• Ability to work flexible hours, days, evenings, weekends, and holidays.
• Must be able to see, lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
• Frequent standing and walking for long periods of time.
• Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.

Benefits

• Performance based incentives
• Paid vacation and holidays for Full-Time Teammates
• Reimbursement for ASE Certifications
• Reimbursement for State Inspection Licenses, where applicable
• 401(k) eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full time teammates
• Employee Access Perks
• Career Advancement Opportunities

Growth Opportunity

At Monro we’re committed to helping our teammates grow their career through coursework, leadership development, and open opportunities. Teammates receive on-the-job training, company sponsored certifications, and Monro University courses to advance to the next level.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to color, status, protected veteran status, or any other characteristic protected by law.