General Service Assistant

Aramark; Alnwick; On-site; GBP 25,000 - 29,000; Full time

Benefits offered by this job

Free on-site parking

Discounted gym membership

Employee Benefits app access

Training and apprenticeships

Promotion opportunities

Pension and life assurance

Holiday entitlement

Job summary

Aramark UK is hiring a General Service Assistant to join our Defence team at RAF Boulmer. This permanent, full-time role offers 37.5 hours per week across 5 days (some weekends) with early or late shifts.

You’ll serve food and drinks, operate tills, and keep dining areas welcoming while supporting kitchen and service teams to deliver outstanding experiences. We provide training, on-site parking, and a range of benefits as part of a diverse and inclusive employer.

Qualifications

• Experience in customer service or food service is a plus (training provided).
• Must be 18+.
• Eligible to work in the UK and have lived here for 3+ years (security checks).
• Reliable transport due to site location.
• Driver’s licence and vehicle an advantage.

Responsibilities

• Serving food and drinks with a smile.
• Operating tills and handling payments.
• Keeping dining areas spotless and welcoming.
• Supporting kitchen and service teams to deliver exceptional experiences.
• You’ll report to the General Manager and work closely with a talented team that values quality and teamwork.

Skills

Customer service

Food service

POS system

Tools

POS system

Job description

Location: RAF Boulmer, Alnwick, NE66 3JX
Pay rate:£13.31 per hour
Working pattern:Permanent,full-time, 37.5 hours per week, 5 days out of 7 (some weekends)
Shift times: 06:00 – 14:30 or 11:30 – 20:00, with occasional need to cover absence and functions

Ready to make a difference every day? Aramark UK is looking for aGeneral Service Assistant to join our dedicated Defence team at RAF Boulmer.

This is your chance to be part of something bigger – supporting our Armed Forces community while building a rewarding career with a world-leading organisation.

We believe hospitality can offer work-life balance and career growth. At Aramark, you’ll enjoy:

• Perks – Free on-site parking, discounted gym membership, and access to our Employee Benefits app (online GP, discounts on shopping and leisure, and more)
• Career development – Training, apprenticeships, and promotion opportunities – we LOVE to grow our people!
• Generous benefits – Pension, life assurance, holiday entitlement (with option to buy more), and more

What you’ll do:

• Serving food and drinks with a smile
• Operating tills and handling payments
• Keeping dining areas spotless and welcoming
• Supporting kitchen and service teams to deliver exceptional experiences
• You’ll report to the General Manager and work closely with a talented team that values quality and teamwork. report to the General Manager and work closely with a talented team that values quality and teamwork.

What we’re looking for:

• Customer service or food service experience is a plus (but full training provided)
• Must be 18+
• Eligible to work in the UK and have lived here for 3+ years (security checks required)
• Reliable transport (due to site location)
• Driver’s licence and vehicle an advantage due to location and poor transport links.

About Aramark UK

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident and Forces Friendly employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – [e-mail]

All applications will be treated in the strictest confidence.

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.