General Sales Manager

Audi Worcester; Worcester; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading automotive dealership is seeking a General Sales Manager to join their team in Worcester. The role involves leading a sales team, managing customer relationships, and driving sales targets. Ideal candidates will possess strong sales acumen, leadership skills, and a passion for the automotive industry, with full training provided for those with experience in retail management.

Benefits

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Discounts on car servicing

Listers Benefits – discounts on retailers and services

Long service and loyalty incentives

Qualifications

• Proven track record in sales management or a related field.
• Ability to demonstrate exceptional customer satisfaction.
• Strong leadership and motivational skills.

Responsibilities

• Lead and motivate the sales team to achieve targets.
• Manage daily operations and handle customer inquiries.
• Ensure compliance with FCA obligations regarding customer data.

Skills

Sales Management

Leadership

Customer Satisfaction

Communication

KPI Management

Sales Funnel Management

Job description

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We are currently recruiting for a General Sales Manager to join the management team at our Audi Dealership in Worcester.

You will be working Monday to Saturday, with a day off in the week and working Sundays on a rota. Hours of work are 8.30 to 6pm Monday to Friday, 9am to 5pm Saturdays and 10am to 4pm Sundays.

Benefits include the use of a company car and an OTE of £86,000.

The successful individual will possess a positive, hands-on approach, with the ability to lead and motivate a developing sales team. You will be expected to achieve agreed sales targets for new and used cars, within defined operating and financial guidelines.

Role and Responsibilities

• You will build trust, communicate effectively and exceed our customer’s expectations; In essence you will ensure that our customers buying experience is industry leading. You will also be accountable for handling customer queries and complaints and ensure they are resolved effectively.
• To support the sales team in daily operations including but not limited to customer contact, sales funnel management, deal building and closing, professional vehicle preparation whilst ensuring that stock is kept to the company’s agreed levels.
• By driving the sales process and supporting the sales team in achieving their monthly KPI’s for unit sales, profit per unit, finance penetration and add-on products, to ensure budgetary sales / profit forecasts are achieved.
• Accurate completion of all paperwork and providing reports on all sales activities ensuring accurate sales forecasts.
• Making sure that the sales team accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database (adhering to the Company’s FCA obligations).

About you

• You may be an existing sales manager, sales controller or retail manager looking for a new challenge or better career and reward opportunities.
• You will have the drive and talent to push the department forward; working to achieve agreed KPI’s and brand standards.
• You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction.
• In addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives