General Sales Manager

Listers Group; Coventry; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

25 days holiday

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits - discounts

Long service and loyalty incentives

Staff referral scheme

In-house qualifications

Free Parking / On-site Parking

Company Events

Job summary

Listers Group in Coventry is seeking a General Sales Manager for our Lexus dealership. You will lead and motivate a developing sales team, manage new and used car targets, and drive customer excellence.

The role requires a hands-on leader with a proven automotive sales track record, focused on achieving targets while building lasting customer relationships and ensuring compliant reporting.

Qualifications

• Proven track record of delivering sales targets and leading a team.
• Strong customer-focused approach with excellent communication.
• Experience in automotive retail or dealership environment preferred.

Responsibilities

• Lead and motivate the sales team to achieve monthly KPI targets.
• Manage customer queries and ensure a high-quality buying experience.
• Oversee deal building, stock levels and paperwork accuracy.
• Forecast sales, profitability per unit and finance penetration.
• Maintain data quality and adhere to FCA obligations.

Skills

Leadership

Sales management

Customer service

Communication

Job description

Job Introduction

We are currently recruiting for a General Sales Manager to join the management team at our Lexus Dealership in Coventry.

You will be required to work Monday to Saturday, with a day off in the week. Benefits include the use of a company car and an OTE of £75,000.

The successful individual will possess a positive, hands-on approach, with the ability to lead and motivate a developing sales team. You will be expected to achieve agreed sales targets for new and used cars, within defined operating and financial guidelines.

Role And Responsibilities

• You will build trust, communicate effectively and exceed our customer’s expectations; In Essence you will ensure that our customers buying experience is industry leading. You will also be accountable for handling customer queries and complaints and ensure they are resolved effectively.
• To support the sales team in daily operations including but not limited to customer contact, sales funnel management, deal building and closing, professional vehicle preparation whilst ensuring that stock is kept to the company’s agreed levels.
• By driving the sales process and supporting the sales team in achieving their monthly KPI’s for unit sales, profit per unit, finance penetration and add-on products, to ensure budgetary sales / profit forecasts are achieved.
• Accurate completion of all paperwork and providing reports on all sales activities ensuring accurate sales forecasts.
• Making sure that the sales team accurately and vigorously collect all customer contact and vehicle data in order to maximise the quality and content of the customer database (adhering to the Company’s FCA obligations).

About You

• You may be an existing sales manager, sales controller or retail manager looking for a new challenge or better career and reward opportunities.
• You will have the drive and talent to push the department forward; working to achieve agreed KPI’s and brand standards.
• You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction.
• In addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What We Offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.