General Practice Healthcare/Nurse Assistant

NHS; Redditch; On-site; GBP 22,000 - 26,000; Part time

Job summary

A healthcare organization is seeking a Health Care Assistant (HCA) for a GP Surgery in Redditch. Responsibilities include phlebotomy, patient health checks, and supporting the nursing team. The role offers 30 hours of work per week, training provided, and a collaborative environment with a strong focus on patient care. Competitive salary and work-life balance emphasized.

Benefits

5 weeks annual leave

Study/course budget

Qualifications

• Experience of working in General Practice.
• Knowledge of QoF and GMS Contracts.
• Ability to work without direct supervision.

Responsibilities

• Obtain patient consent for procedures.
• Perform venipuncture and ECGs.
• Maintain accurate patient records.
• Assist with seasonal projects like flu vaccination campaigns.

Skills

Phlebotomy

Blood Pressure Measurement

ECGs

Understanding of Confidentiality

I.T. Skills

Education

Phlebotomy qualifications

Experience in General Practice

Tools

EMIS Web

Docman

ICE

Job description

Duties will include Phlebotomy, BloodPressure & ECGs, additional Clinical duties including B12 injections, Flu Vaccinations, Dressings, Removal of Clips/Sutures, Diabetic Foot Checks & NHS Health Checks, but also to assist medical personnel in the care of patients

Treatment and Preventative Care

Screening and Patient Education

As part of the Nursing Team, the HealthCare Assistant will provide a service to patients of the practice working under the direct supervision of the Lead Practice Nurse and strictly in accordance with specific practice guidelines and protocols. The post-holder will be responsible for performing duties as requested by the clinical team and administrative duties as deemed suitable by the Partners. Full training of the clinical system will be given prior to any patient contact. The role involves the use of the computer and keyboard along with the ability to organise and prioritise a varied workload.

To maintain a safe and effective level of practice and to bring any deficits in training to the attention of the Lead Practice Nurse so that these can be addressed.

They will be required to wear a uniform and a name badge, which is supplied by the Practice, to act in a professional manner at all times and to adhere to the Practice policies, protocols and guidelines.

Main duties of the job

Main Duties and Responsibilities

• Obtaining patient consent for any procedure undertaken
• Venipuncture in accordance with practice protocols
• Blood Pressure
• ECGs
• Dressings
• Removal of Clips/Sutures
• Diabetic Foot Checks
• NHS Health Checks
• Maintaining accurate patient records on the medical system
• The correct labelling, packaging and storing of samples
• Ensuring samples are sent to the laboratory in a timely manner
• Working in conjunction with the Practice Nurse
• Vaccine / cold chain storage, monitoring and recording
• Ordering medical supplies when requested by clinicians
• Clearing, restocking treatment rooms
• Maintenance of surgical equipment
• Ensure clinical waste collection runs smoothly and full sharps bins are ready for collection
• Ordering and display of Health Promotional materials
• Any other delegated duties considered appropriate to the post

Additional Duties

• Recording height, weight, urine and blood pressures of patients as required
• To assist in seasonal projects as requested, e.g., Flu campaign
• Assisting doctors and nurses with minor surgical procedures as required

Training

Previous evidence of skills is essential, but further clinical system training will be provided in house initially.

Accountability

Although accountable to the Partners of the Practice through the Practice Manager as an employee, they are ultimately responsible for their own practice and must ensure that limitations are always acknowledged. Full training will be provided for any clinical procedures.

Administration

Details of all patient contacts and procedures must be entered onto the computer, correctly and accurately. Details of stock control should be recorded legibly and records of instrument sterilisation etc maintained if necessary. They will participate in audits where appropriate.

Liaison and Communication

As well as the Nursing Team, the Health Care Assistant will be required to work closely with Reception and will be expected to communicate and liaise with other members of the Surgery Team. They will communicate effectively with patients and carers and recognise patients needs for alternative communication and respond accordingly.

Job responsibilities

Job Summary: Duties will include Phlebotomy, Blood Pressure & ECGs, additional Clinical duties including B12 injections, Flu Vaccinations, Dressings, Removal of Clips/Sutures, Diabetic Foot Checks & NHS Health Checks, but also to assist medical personnel in the care of patients

About us

We are looking for a 30 hours per week GP Surgery HCA/NA to join our thriving, democratic and enthusiastic team at our surgery located in Redditch Town Centre on Thursdays and Fridays. Redditch is located 15 miles south of Birmingham with easy reach of Stratford, Worcester and surrounding countryside with good transport links and an increasing and diverse population.

Aboutus/Our Team

Our team consists of 4 GP partners, 6 Salaried GPs, a Pharmacist and Pharmacy Technician, 6 Nurses, a HCA and Phlebotomist supported by fantastic administrative and care navigation teams. We are passionate about teaching undergraduate students from Birmingham Medical School, FY2 Doctors and GP Trainees.

Why work with us?

We have excellent team morale with manageable, shared working patterns. We offer a competitive salary, 5 weeks annual leave and study/course budget.

If you are happy, the patients will be happy. We aim to get the right work-life balance whilst providing high quality patient centred care.

A bit more about us.

- Single site with Staff parking

- List size of circa 12,000 patients

- Training practice

- Rated Good in all areas by CQC

- We use EMIS Web and Docman

Job responsibilities

Job Summary:

Duties will include Phlebotomy, Blood Pressure & ECGs, additional Clinical duties including B12 injections, Flu Vaccinations, Dressings, Removal of Clips/Sutures, Diabetic Foot Checks & NHS Health Checks, but also to assist medical personnel in the care of patients

Treatment and Preventative Care

Screening and Patient Education

As part of the Nursing Team, the Health Care Assistant will provide a service to patients of the practice working under the direct supervision of the Lead Practice Nurse and strictly in accordance with specific practice guidelines and protocols. The post-holder will be responsible for performing duties as requested by the clinical team and administrative duties as deemed suitable by the Partners. Full training of the clinical system will be given prior to any patient contact. The role involves the use of the computer and keyboard along with the ability to organise and prioritise a varied workload.

Training

Previous evidence of skills is essential, but further clinical system training will be provided in house initially.

Accountability

Although accountable to the Partners of the Practice through the Practice Manager as an employee, they are ultimately responsible for their own practice and must ensure that limitations are always acknowledged. Full training will be provided for any clinical procedures.

Administration

Details of all patient contacts and procedures must be entered onto the computer, correctly and accurately. Details of stock control should be recorded legibly and records of instrument sterilisation etc maintained if necessary. They will participate in audits where appropriate.

Liaison and Communication

As well as the Nursing Team, the Health Care Assistant will be required to work closely with Reception and will be expected to communicate and liaise with other members of the Surgery Team. They will communicate effectively with patients and carers and recognise patients needs for alternative communication and respond accordingly.

Main Duties and Responsibilities

Obtaining patient consent for any procedure undertaken

Procedures/duties to include but not limited to:

• Venipuncture in accordance with practice protocols
• Blood Pressure
• ECGs
• Dressings
• Removal of Clips/Sutures
• Diabetic Foot Checks
• NHS Health Checks
• Maintaining accurate patient records on the medical system
• The correct labelling, packaging and storing of samples
• Ensuring samples are sent to the laboratory in a timely manner
• Working in conjunction with the Practice Nurse
• Vaccine / cold chain storage, monitoring and recording
• Ordering medical supplies when requested by clinicians
• Clearing, re-stocking treatment rooms
• Maintenance of surgical equipment
• Ensure clinical waste collection runs smoothly and full sharps bins are ready for collection
• Ordering and display of Health Promotional materials
• Any other delegated duties considered appropriate to the post

Additional Duties

• Recording height, weight, urine and blood pressures of patients as required
• To assist in seasonal projects as requested eg. Flu campaign
• Assisting doctors and nurses with minor surgical procedures as required

Key Skills and Personal Characteristics

An understanding, acceptance and adherence to the need for strict confidentiality

An understanding and acceptance of one's capabilities and awareness of own limitations

Ability to work without direct supervision and to determine own workload priorities

Flexibility of working hours

Health & Safety

• Adhere to the Practice Health & Safety Policy.
• To report accidents and untoward incidents in accordance with current legislation and Practice procedures.

General

Basic I.T. within the Practice

Basic knowledge of the use of Word and Excel

This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid or inflexible but should be regarded as providing guidelines within which the individual works. Other duties, of a similar nature and appropriate to the grade, may be assigned from time to time.

Person Specification

Experience

• Experience of working in General Practice
• Must have Phlebotomy qualifications
• Knowledge of QoF and GMS Contracts

Key Skills and Personal Characteristics

• An understanding, acceptance and adherence to the need for strict confidentiality
• An understanding and acceptance of ones capabilities and awareness of own limitations
• Ability to work without direct supervision and to determine own workload priorities
• Flexibility of working hours
• Proficient in the use of Emis, Docman and ICE

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.