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General Practice Dispenser

Integrated Care System

Bourne

On-site

GBP 21,000 - 28,000

Full time

23 days ago

Job summary

A leading healthcare provider in Bourne is seeking an NVQ2 qualified Dispenser to join an experienced team. The role involves dispensing medications, managing patient records, and ensuring compliance with health policies. This position offers a supportive environment in a practice with an 'Outstanding' CQC rating, contributing to improved patient care.

Benefits

Supportive team environment
Outstanding CQC rating

Qualifications

  • GCSE in English and Maths essential.
  • NVQ2 in Dispensing or equivalent required.
  • Experience in Primary Care preferred.

Responsibilities

  • Dispense medications accurately as directed by GPs.
  • Maintain accurate patient records and oversee dispensary administration.
  • Adhere to practice policies and controlled drug regulations.

Skills

Attention to detail
Confidentiality
Patient communication

Education

GCSE grade A-C in English and Maths
Qualified to NVQ2 in Dispensing

Tools

System One clinical system

Job description

Monday - 8:30am until 5:30pm with 1 hour for lunch

Thursday - 8:30am until 5:30pm with 1 hour for lunch

Friday - 8:30am until 5:30pm with 1 hour for lunch

This vacancy is for an NVQ2 level Dispenser to join an experienced team of Dispensers, Pharmacy Technicians, and Clinical Pharmacists to dispense medication to patients in the practice.

Main duties of the role
  • Dispense medications as directed by GPs and prescribing nurses, ensuring accuracy in labelling of drug name, strength, quantity, and directions for use.
  • Produce FP10 repeat medication prescriptions as directed by GPs and prescribing nurses.
  • Keep accurate patient records and oversee all administration within the dispensary.
  • Adhere to strict confidentiality when handling medical records and other information pertaining to patients and staff.
  • Produce, order, and make up dressings requests from District Nurses, residential and nursing homes.
  • Work in line with surgery SOPs.
Overview of your organisation

Here at Bourne Galletly Medical Practice, we are a hardworking, friendly, and close-knit team. You can expect to be well trained and supported at work. We take our responsibilities seriously, and our CQC rating of 'Outstanding' at our last inspection is something we are immensely proud of.

Main duties of the job
  • Ensure all dispensed medications are correct and include all relevant information for the patient; check any uncertainty with the authorising GP or dispensing nurse.
  • Collect prescription charges and ensure all relevant paperwork, including the declaration on the reverse of the FP10, is signed by the patient.
  • Record and bank all financial transactions within the dispensary.
  • Dispense dosette boxes to patients.
  • Adhere to practice policies for controlled drugs, providing a second check on all medication as issued.
  • Maintain stock levels within the dispensary and reorder when necessary.
  • Check expiry dates on medications and ensure proper storage conditions are observed.
  • Accept deliveries of medication and forward invoices to the Dispensary Manager.
  • Control stock levels effectively, ensuring sufficient stock for all practice needs while minimizing wastage.
  • Familiarize thoroughly with the clinical computer system to record relevant patient information and resolve any problems.
  • Safely dispose of returned, incorrect, or out-of-date medications.
  • Reorder stationery and other non-medical supplies as needed.
  • Issue repeat prescriptions according to the agreed time-scale and directions of the GP or dispensing nurse.
About us

Bourne Galletly Practice is a large GP Practice in rural Lincolnshire with 15,500 patients. The dispensary team includes 2 Pharmacy Technicians, 4 qualified dispensers, and 1 trainee dispenser. We are friendly, inclusive, and forward-thinking, with an 'Outstanding' CQC rating.

Job responsibilities
  • Position: Dispenser
  • Hours: 24 hours per week
  • Reports to: Dispensary Manager/GP Partner
Main purpose
  • Dispense medications as directed by GPs and prescribing nurses, ensuring accuracy in labelling of drug name, strength, quantity, and directions for use.
  • Produce FP10 repeat medication prescriptions as directed by GPs and prescribing nurses.
  • Keep accurate patient records and oversee all administration within the dispensary.
  • Adhere to strict confidentiality when handling medical records and other information pertaining to patients and staff.
  • Produce, order, and make up dressings requests from District Nurses, residential, and nursing homes.
  • Work in line with surgery SOPs.
Key duties and responsibilities
  • Ensure all dispensed medications are correct and include all relevant information for the patient; check any uncertainty with the authorising GP or dispensing nurse.
  • Collect prescription charges and ensure all relevant paperwork, including the declaration on the reverse of the FP10, is signed by the patient.
  • Record and bank all financial transactions within the dispensary.
  • Dispense dosette boxes to patients.
  • Adhere to practice policies for controlled drugs, providing a second check on all medication as issued.
  • Maintain stock levels within the dispensary and reorder when necessary.
  • Check expiry dates on medications and ensure proper storage conditions are observed.
  • Accept deliveries of medication and forward invoices to the Dispensary Manager.
  • Notify the GP of returns or feedback from PPA for necessary action.
  • Control stock levels, ensuring sufficient stock for practice needs while minimizing wastage.
  • Ensure familiarity with the clinical computer system to record patient information and resolve issues.
  • Dispose of returned, incorrect, or out-of-date medications safely.
  • Reorder stationery and non-medical supplies as needed.
  • Issue repeat prescriptions as per schedule and directions.
  • Assist patients with exemption criteria completion if necessary.
  • Advise patients on pre-payment of prescriptions and exemption eligibility.
  • Process online, phone, and paper prescription requests regularly.
  • Order controlled drugs and ensure proper logging and signing.
  • Order appliances, check for duplicates, and research new items on EMIS before requesting.
  • Order dressings and appliances per surgery formulary for district nurses, nursing homes, and residential homes.
  • Distribute arriving orders appropriately.
  • Maintain clean, safe work surfaces and equipment.
  • Maintain a hazard-free environment, aware of COSHH regulations.
  • Suggest and develop initiatives to improve the dispensary.
  • Prioritize tasks and work independently.
  • Communicate effectively with team members, patients, and carers.
  • Follow policies, participate in audits, and adhere to standards and guidelines.
  • Participate in team meetings and maintain a safe, hygienic workspace.
  • Proactively improve dispensary operations.
Person Specification
Qualifications
  • GCSE grade A-C in English and Maths
  • Qualified to NVQ2 or equivalent in Dispensing
Experience
  • Experience working in Primary Care
  • Knowledge of System One clinical system
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, requiring a DBS check for any criminal convictions.

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