General Practice Assistant (GPA)

Integrated Care System; Diss; On-site; GBP 21,000 - 27,000; Part time

Job summary

A reputable GP practice is looking for a motivated General Practice Assistant to enhance patient care and support clinical and administrative teams. This part-time position focuses on clinical support, patient interaction, and practice operations within a team-oriented environment that values continuous learning and development.

Benefits

In-house training and clinical mentorship

Opportunities for further development and role expansion

Supportive, team-oriented work culture

Qualifications

• Willingness to undertake training and commit to ongoing learning is essential.
• Experience in healthcare setting or general practice preferred.
• Training in phlebotomy, ECGs, or basic clinical skills is advantageous.

Responsibilities

• Record and document vital signs; assist with clinical tasks.
• Support the clinical team with patient data and records.
• Assist in organizing vaccination clinics and participate in training.

Skills

Communication

Interpersonal skills

IT skills

Education

GCSEs in English and Maths

Care Certificate or equivalent qualification

Tools

SystmOne

Microsoft Office

Job description

We are seeking a motivated and reliable General Practice Assistant (GPA) to join our welcoming and professional team at Parish Fields Practice Diss, Norfolk.

This is a part-time position (24 hours per week) offering an exciting opportunity to support both the clinical and administrative teams in delivering high-quality patient care.

You will report to the Nurse Manager and play a key role in improving workflow, reducing clinician workload, and enhancing patient experience. Training will be provided, and a strong commitment to learning and development is essential.

Main duties of the job

Training & Development

• Full in-house induction and ongoing support
• Clinical mentorship from the Nurse Manager and wider team
• Access to the NHS England General Practice Assistant Certificate Programme
• Opportunities for further development and role expansion
• A learning-focused environment where training is encouraged and supported
• Supportive, team-oriented work culture

Structured development opportunities

About us

Parish Fields Practice is a busy GP practice located in Diss Health centre in the centre of the market town of Diss on the Norfolk/Suffolk border.

The Practice currently has 8,200 registered patients and opens 8.30am - 6.30pm each weekday (excluding Bank Holidays), plus 1 late night clinic per week and some Saturday clinics.

We are committed to providing the best possible care to each of our patients.

There is a strong focus on staff wellbeing with regular team events, including a monthly staff lunch and external guest speakers.

Job responsibilities

Main Duties and Responsibilities

Clinical Support

• Record and document vital signs (e.g. blood pressure, pulse, temperature)
• Assist with phlebotomy and ECGs (training provided if not yet qualified)
• Support annual health checks and long-term condition monitoring
• Conduct basic clinical tests (e.g. urinalysis, blood glucose)

Prepare patients for consultation and act as a chaperone when required

Conduct wound care (with support from the practice nurse team)

Support in administering Injections and immunisations (Training provided if not yet qualified)

Administrative Support

Support the clinical team (GPs and Advanced Practitioners) in the delivery of patient test results

• Input and maintain high-quality data in patient records (SystmOne)

Support the Nurse Team with QOF monitoring, clinical audits, and service delivery (including infection control and immunisations)

• Assist with patient recalls and reminders for chronic disease reviews

Practice Operations

• Assist in organising flu/Covid clinics and seasonal vaccination campaigns
• Participate in team meetings, training sessions, and service development activities
• Communicate effectively with colleagues, patients, and external agencies

Maintain confidentiality and follow practice policies and procedures

Person Specification

Qualifications

• GCSEs in English and Maths
• Strong communication and interpersonal skills
• Proficient in basic IT systems, including Microsoft Office
• Ability to manage workload and work independently under supervision
• Friendly and professional manner with patients and colleagues
• Willingness to undertake training and commit to ongoing learning is essential for this role
• Experience working in a general practice or healthcare setting
• Training in phlebotomy, ECGs, or basic clinical skills
• Knowledge of SystmOne, or similar clinical systems
• Understanding of QOF and primary care targets
• Care Certificate or equivalent qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.