General Practice Assistant - Admin Team

NHS; Wakefield; On-site; GBP 24,000 - 27,000; Full time

Job summary

An exciting opportunity for a general practice admin assistant to join the NHS team in Wakefield. The role involves coding clinical records, managing appointments, and providing administrative support within a dynamic Primary Care Network. Applicants should have GCSE level education and relevant experience in primary care admin.

Qualifications

• GCSE level education or equivalent required.
• Experience in primary care/general practice admin preferred.
• Knowledge of medical terminology and Information Governance is essential.

Responsibilities

• Coding clinical records and inputting clinical data.
• Arranging appointments, referrals, tests, and follow-ups.
• Providing administrative support to the PCN and practices.

Skills

Effective verbal and written communication skills

Time management skills

Interpersonal skills

Self-motivated and independent working skills

Knowledge of medical and anatomical terminology

Understanding of Information Governance and Safeguarding

Education

GCSE level education or equivalent

GCSE Mathematics and English Grade C or above (or equivalent)

Tools

SystmOne

Job description

An exciting opportunity has arisen for the employment of a general practice admin assistant to join our established team. West Wakefield is a Primary Care Network (PCN) with a patient population of circa 68,000 across 5 practices.

Practices include:

• Chapelthorpe Medical Centre
• Middlestown Medical Centre
• Orchard Croft Medical Centre
• The Lupset Health Centre

We are looking to expand our GPA Admin team to work alongside our practices and other PCN staff. Our team currently includes Clinical Pharmacists, Pharmacy Technicians, Social Prescribers, Health and Wellbeing Coaches, Care Coordinators, Occupational Therapists, Mental Health Nurses, General Practice Assistants (clinical), General Practitioners, and First Contact Practitioners.

Main duties of the job

The GPA Admin Team is responsible for coding clinical records from letters and communications from external providers, as well as inputting clinical data. We welcome applications from both experienced clinical coders and those willing to learn. Training will be provided.

The team plans to develop its service offerings, which may include:

• Scanning and matching letters to patient records
• Sorting clinical post and prioritising actions for GPs and PCN teams
• Identifying clinical actions and directing to appropriate teams
• Arranging appointments, referrals, tests, and follow-ups
• Managing caseloads and incoming referrals
• Identifying and acting on safeguarding issues
• Clinical reporting and searches
• Summarising medical records
• Providing administrative support to the PCN and practices

This list is not exhaustive and will evolve with service development. The role requires successful applicants to complete an enhanced DBS check.

About us

We are a dynamic, forward-thinking PCN team passionate about delivering high-quality local services to meet patient needs and reduce health inequalities.

Job responsibilities

For the full Job Description and Person Specification, please see the attached documents.

Person Specification

Skills & Knowledge

• Awareness of the PCN DES contract
• Understanding of patient confidentiality
• Accuracy and timely input into patient records
• Effective verbal and written communication skills
• Ability to work as part of a diverse team
• Self-motivated and independent working skills
• Time management skills
• Interpersonal skills
• Knowledge of medical and anatomical terminology
• Understanding of Information Governance and Safeguarding
• Ability to extract relevant clinical information from complex letters

Other

• Ability to meet Conexus Healthcare standards
• Flexibility to travel between sites and venues
• Motivated to learn and develop skills

Qualifications

• GCSE level education or equivalent
• GCSE Mathematics and English Grade C or above (or equivalent)

Experience

• Teamwork experience
• Experience in primary care/general practice admin
• Clinical coder/summariser experience
• Experience with SystmOne
• Experience working in a PCN

Disclosure and Barring Service Check

This role is subject to a DBS check as per the Rehabilitation of Offenders Act 1975 (Exceptions Order).

Salary ranges from £24,447 to £26,870 per year, pro-rata for part-time, depending on skills and experience.