General Practice Assistant

NHS; Nottingham; On-site; GBP 20,000 - 28,000; Full time

Job summary

A prominent healthcare organization seeks a dedicated General Practice Assistant to join their team. This role involves a blend of administrative and clinical duties aimed at enhancing clinic operations and patient care. The ideal candidate will possess strong interpersonal skills and clinical experience, contributing to a supportive and dynamic working environment within a well-established practice.

Benefits

Competitive salary

NHS Pension

Employee assistance program

Qualifications

• Experience in health or social care setting, with clinical skills.
• Flexible, organized, and capable of working both independently and within a team.
• Ability to handle difficult situations calmly.

Responsibilities

• Support clinic operations by performing administrative and simple clinical tasks.
• Conduct clinical observations, including blood pressure and weight, ECGs, and wound care.
• Manage patient records, coding, and administrative support for patient recalls.

Skills

Phlebotomy

Good interpersonal skills

Basic clinical skills

Clinical judgment

Education

GCSE/NVQ level 2 or equivalent

Health and social care certificate or GPA assistant certificate

Tools

SystmOne

Microsoft Office

Job description

We are looking for a General Practice Assistant to work 30 hours per week at the East Bridgford Medical Centre.

East Bridgford Medical Practice is a rural practice with 7,900 patients and a highly motivated and experienced team of 3 GP Partners, 3 practice nurses, and 2 HCAs. This is supported by our PCN Clinical Pharmacist, Social Prescriber, Physiotherapists, and a full-time Physician Associate, all backed by an excellent administration team.

Main duties of the job

East Bridgford is a well-established, high-quality training and dispensing practice. The practice has a friendly, supportive, flexible, and proactive team with a focus on Quality Patient Care and high patient satisfaction.

The General Practice Assistant (GPA) role combines administrative and clinical duties. The GPA will support clinic operations by performing routine administrative and simple clinical tasks, including clinical observations such as blood pressure and weight, ECGs, phlebotomy, and wound care support.

About us

We offer a friendly, supportive working environment committed to supervision, learning, and professional development, along with a competitive salary, NHS Pension, and other benefits including an employee assistance program.

Job responsibilities

Job Title: General Practice Assistant - GPA

Reports to: Nurse Manager / Administrative Manager

Responsible to: Practice Manager

Job summary:

The GPA role involves a blend of administrative and clinical tasks, working under supervision to support clinic operations and patient care, including arranging appointments, performing clinical observations, supporting immunizations and wound care, preparing patients, completing forms, explaining procedures, liaising with outside agencies, and supporting QOF reviews.

Additional duties include completing clinical observations, supporting with immunizations, wound care, managing laboratory samples, and maintaining clinical environments.

It also involves non-clinical support such as managing patient records, coding, liaising with outside agencies, and administrative tasks like filling forms and supporting QOF reviews.

Additional responsibilities

Main duties include clinical tasks like ECGs, blood pressure, urine testing, wound care, and lab sample management, as well as non-clinical tasks such as managing correspondence, coding, liaising with external agencies, and administrative support for patient recalls and reviews.

Other considerations

This job description is subject to periodic review. Confidentiality, health & safety, infection control, equality, and diversity policies are integral to the role, with specific responsibilities outlined for each area.

Person Specification

Core qualities include:

• Alignment with PartnersHealth values
• Flexible, organized, and capable of working independently and within a team
• Experience with clinical and administrative tasks, including phlebotomy, basic clinical skills, and using SystmOne
• Good interpersonal skills and ability to handle difficult situations calmly

Qualifications & Experience:

• GCSE/NVQ level 2 or equivalent
• Proficiency in Microsoft Office
• Health and social care certificate or GPA assistant certificate
• Experience in health or social care setting, with clinical skills

Other skills:

• Ability to apply clinical judgment and escalate appropriately
• Understanding of mental health and wellbeing
• Experience in recording and reporting incidents

This position is subject to a Disclosure and Barring Service check.