General Practice Administration Assistant – Downend Health Group

AVON LMC LTD; Bristol; On-site; GBP 22,000 - 30,000; Part time

Job summary

An established healthcare organization is seeking a General Practice Administration Assistant to join their dynamic team. This role is essential for ensuring smooth administrative operations across the practice, providing support to various teams while interacting with patients. Flexibility and adaptability are key, as no two days will be the same. The organization prioritizes staff wellbeing, offering a supportive work environment that values empathy and dedication. Join a team that recognizes your efforts and provides opportunities for personal and professional growth.

Benefits

Menopause Policy

Mental Wellbeing Resources

Social Gatherings

Monthly Reward Scheme

Qualifications

• Provide administration support to various teams within the practice.
• Manage patient queries and appointment requests effectively.

Responsibilities

• Greet patients by phone or in person and manage queries.
• Process registration forms and referrals to other services.

Skills

Administration Support

Customer Service

Communication Skills

Flexibility

Job description

General Practice Administration Assistant – Downend Health Group

Job summary

The primary function of this role is to provide administration support to the different teams within the practice, ensuring continuity and consistency in workflow delivery. Flexibility is important for this role as there will be a lot of variety and no two days will be the same.

A minimum of 24 hours per week is required for this position.

Main duties of the job

The successful applicant will work within the non-clinical teams at both practice locations. Duties include greeting patients by phone or in person, managing queries, processing registration forms, appointment requests, and referrals to other services.

About us

At Downend Health Group, our team and their wellbeing are top priorities. The organization has grown from humble beginnings with a small staff to a workforce of over 100 employees across two purpose-built surgeries.

We prioritize staff wellbeing and offer policies such as a Menopause Policy and resources on Mental Wellbeing. Flexibility in working patterns is available where possible to support work-life balance.

We value our staff and recognize their dedication through social gatherings, sporting event sweepstakes, and a monthly reward scheme. We believe in acknowledging your commitment with small tokens of appreciation.

Our recruitment process is quick and friendly. We offer a relaxed interview environment to help you learn about us and for us to get to know you. We respond promptly to applications. We welcome candidates from all backgrounds for our non-clinical roles. Our team values empathy, patience, and transferable life skills.

Interested candidates can send their resumes to the contact person listed in the job post.