General Practice Administration Assistant – Downend Health Group

AVON LMC LTD; Bristol; On-site; GBP 10,000 - 16,000; Full time

Job summary

A leading healthcare group in Bristol seeks a General Practice Administration Assistant to support various teams. The role offers flexibility in a dynamic environment, requiring strong interpersonal skills and the ability to handle diverse administrative tasks. A minimum of 24 hours per week is expected.

Qualifications

• Flexibility and ability to adapt to varied tasks.
• Empathy and patience are key attributes.

Responsibilities

• Providing administration support to various teams.
• Greeting patients and managing queries.
• Processing registration forms and appointment requests.

Job description

General Practice Administration Assistant – Downend Health Group

Job summary

The primary function of this role is to provide administration support to the different teams within the practice, to ensure continuity and consistency in workflow delivery. Flexibility is important for this role as there will be a lot of variety and no two days will be the same.

A minimum of 24 hours per week is required for this position.

Main duties of the job

The successful applicant will work within the non clinical teams at both practice locations. Some examples of the duties include greeting patients by phone or in person and managing their queries. Processing registration forms, appointment requests and referrals to other services.

About us

At Downend Health Group, our team and their wellbeing are some of our key priorities. The organisation has grown from humble beginnings with a skeleton staff, to a workforce of over 100 employees, providing services from two purpose-built surgeries.

We are here to look after you as much as we are able. We have a range of policies to help staff from a Menopause Policy to resources on Mental Wellbeing. We also understand that flexibility is key to a successful work- life balance and where possible, we offer flexibility in working patterns to accommodate your needs.

Downend Health Group know that all work and no play isn't great for anyone - we hold social gatherings, we run sweepstakes on sporting events and deliver a monthly reward scheme that recognises employees who have gone the extra mile. We value you and your commitment to the practice and like to recognise this with small tokens of appreciation.

Our recruitment process is fast and friendly, at interview we offer a relaxed approach which we think is the best environment for you to learn a little about us and where we can get to know you. We wont keep you waiting long on our decision either and will respond to you as quickly as possible. We welcome applications for our non-clinical roles no matter what your career background. Our workforce team is built around common goals and values, and empathy and patience are key attributes, we also value your life skills which we believe are transferable to our workplace.

For questions about the job, please contact DHG HR Department at [e-mail] / 01179709500.

No. of Vacancies

1

Job Nature

Full Time, Part Time, Permanent

Job Location

Bristol

How to Apply

Interested candidates can send their resumes to the contact person as above in the job posts.